IBM Assessment: Cognitive Solutions V1 Practice Exam 2025: Latest Questions

A retail chatbot must understand customer intent (e.g., “track my order”, “return item”) and extract entities like order number and product name from short messages. Which Watson capability best fits this requirement?

A team is building a cognitive solution and wants to reduce risk by validating assumptions with business stakeholders before coding integrations. What is the most appropriate first step?

An application calls multiple Watson APIs. The security team wants to avoid embedding service credentials in mobile clients. What is the recommended approach?

A Watson Assistant-based bot frequently responds with “I didn’t understand” even though users ask about supported topics. Which change is most likely to improve intent recognition with minimal risk?

A support organization wants a solution that can search thousands of product manuals and return an answer passage with citations, and then optionally hand off to a chatbot for follow-up. Which Watson services are the best fit?

A bank is designing a virtual agent for account servicing. The business requires a seamless transition to a human agent when the bot confidence is low or when users request it, while preserving conversation context. Which design is most appropriate?

A developer reports intermittent HTTP 429 errors when calling a Watson API during peak usage. What is the best mitigation strategy at the application level?

A team is tuning a cognitive solution and wants to measure whether changes actually improve outcomes. Which practice is most appropriate?

A healthcare solution uses Watson services to process user-submitted text that may contain sensitive information. The organization needs to minimize exposure of sensitive data while still enabling analytics and model improvement. Which approach is best?

A global enterprise must deploy a Watson-based solution across multiple environments (dev/test/prod) and needs repeatable, auditable configuration of service instances, access controls, and environment variables. Which architecture/approach best supports this requirement?

A project team wants to add a chatbot to a website that can route users to answers from an existing FAQ and also trigger a backend workflow (e.g., create a support ticket) when needed. Which Watson capability best fits this requirement?

A developer is building a prototype that calls multiple Watson APIs from a browser-based single-page app. The security team warns against exposing service credentials in client-side code. What is the recommended approach?

A team is selecting an IBM Watson service to extract organizations, people, and locations from customer emails to auto-populate CRM fields. Which service is most appropriate?

A call center solution uses Speech to Text (STT) to transcribe callers. Agents report frequent errors for domain-specific product names. Which improvement is the most appropriate first step?

A solution combines Watson Assistant with Watson Discovery to answer questions from a large policy document set. Users complain that answers are sometimes pulled from outdated policies that should no longer be used. What is the best design approach to prevent this?

A team is integrating multiple cognitive services into a microservices architecture. They need end-to-end tracing to troubleshoot latency spikes across services. Which approach best supports this requirement?

A retail company wants a cognitive solution that can: (1) understand a customer question, (2) search internal knowledge articles, and (3) respond conversationally with a cited snippet. Which architecture is most appropriate?

During testing, an application intermittently receives authorization errors from a Watson API, even though the API key is correct. The issue happens more often after deployments. Which is the most likely root cause and fix?

A global company must deploy a cognitive solution that processes sensitive customer data. Data residency requirements state that data must not leave a specific geography, and auditability of access is required. Which design choice best satisfies these constraints?

A team is designing a cognitive solution expected to handle unpredictable traffic spikes. They want to avoid cascading failures when one Watson service slows down. Which resilience pattern is most appropriate to include in the integration layer?

A team is designing a chatbot that must support frequent updates to company policies without redeploying the application. Which approach is MOST appropriate?

A developer calls a Watson API from a backend service, but requests intermittently fail with authentication errors. The API key is correct when tested manually. Which is the MOST likely cause?

An assistant is deployed for internal IT support. Users often ask multi-part questions (e.g., "Reset my password and unlock my account"). What is the BEST design to handle this reliably?

A solution uses Watson services to process sensitive customer text. During a security review, the team is asked to minimize exposure of sensitive data in logs while keeping enough information for troubleshooting. Which practice is MOST appropriate?

A team integrates multiple Watson APIs into a workflow. They observe occasional timeouts and want to improve resiliency without changing the user experience significantly. Which integration pattern is BEST?