50 IBM Assessment: Automation for IBM Cloud Pak for Business Automation v21.0.x Practice Questions: Question Bank 2025

An organization plans to deploy IBM Cloud Pak for Business Automation on Red Hat OpenShift and wants consistent identity and access control across all automation capabilities. Which approach is recommended?

A process application needs to call an external REST service and map the response to process variables. Which component in Workflow/Process Automation is typically used for this integration?

A team wants to store documents with searchable metadata and enforce retention/disposition policies. Which IBM Cloud Pak for Business Automation capability best fits this requirement?

A business user wants to update eligibility logic frequently without redeploying the process application. Which design is recommended?

A process has a user task that is being worked by multiple teams. The business wants the work distributed automatically based on skill and workload. What is the best practice approach in Workflow/Process Automation?

A document upload step in a solution must ensure only PDF files are accepted, and the document must be classified with required metadata before being stored. Which approach best meets this requirement?

A solution needs to expose a decision service to multiple channels (web app, process, and external systems) with consistent governance and versioning. Which approach is recommended?

After deploying an automation solution on OpenShift, users report intermittent failures when accessing process and content services. The cluster shows pods restarting due to resource pressure. What is the most likely corrective action?

A high-volume content ingestion workflow stores documents in a repository. Over time, search performance degrades and users report slow retrieval by metadata. Which action is the best first step to troubleshoot and remediate this issue?

A process must use a decision service, but the business requires the ability to audit exactly which decision version was used for each process instance and to support rollback if a rule change causes issues. Which design best meets this requirement?

An operations team wants to confirm which IBM Cloud Pak for Business Automation capability is responsible for running long-lived process instances with human tasks and SLAs. Which component best fits this requirement?

A project requires storing and managing contracts with versioning, retention, and security. Users need to search documents by metadata and full text. Which CP4BA capability should be used?

A solution architect needs an approach to isolate environments (dev/test/prod) while sharing a consistent deployment model across them on Red Hat OpenShift. Which approach is recommended?

A team models a BPMN process that calls an external REST service. In production, intermittent latency causes many instances to stall. What is the best design to improve resiliency?

A content-centric solution must ensure that only members of a specific department can view certain documents, while a smaller group can also update metadata. What is the recommended way to implement this in a FileNet-based repository?

A business needs to update eligibility logic frequently without redeploying workflow applications. The logic must be governed and tested separately from the process. Which approach best meets this requirement?

A workflow application stores supporting documents in a FileNet repository. Users complain that searches return incomplete results immediately after large ingestions. Which action most directly addresses the issue?

An architect needs to integrate CP4BA with an existing enterprise identity provider so that users and groups are centrally managed and single sign-on is supported across automation capabilities. Which integration is most appropriate?

A decision service invoked by a workflow returns inconsistent outcomes for the same inputs across calls. The team suspects that runtime instances are using different rule versions. What is the BEST way to prevent this in a governed deployment?

A CP4BA deployment must support high availability for content access. During a node failure, users experience errors uploading documents. Logs show intermittent connection failures to the content repository. Which architectural improvement is most likely to resolve this?

A team is designing an IBM Cloud Pak for Business Automation deployment and wants a single entry point for users to access multiple capabilities (work, content, decisions) with a consistent UI. Which component best fulfills this role?

A process application frequently retrieves the same customer profile data to make routing decisions. The data changes infrequently, but each retrieval is currently performed via a synchronous REST call, increasing latency. What is the recommended approach to reduce latency while maintaining correctness?

A solution requires storing millions of documents with strict retention policies, legal holds, and the ability to audit all access to content. Which capability should be used to meet these requirements?

A workflow uses a decision service to determine eligibility. Business users must update rules frequently without redeploying the workflow, and changes must be governed with approvals and versioning. Which approach best meets these needs?

A team needs to capture incoming scanned forms, classify them, extract key fields, and then start a workflow using the extracted metadata. Which CP4BA capability is most appropriate to implement this end-to-end requirement?

Users report that they can see work items in their inbox, but when they open a task that references a document, the document fails to load with an authorization error. Workflow task access is correct. What is the most likely cause?

An architect wants to minimize coupling between workflows and external systems by using asynchronous communication and resilient error handling (retries, dead-letter handling). What integration approach best supports this goal?

A company is deploying multiple CP4BA capabilities on Kubernetes. They want to isolate teams and reduce blast radius by separating workloads, RBAC, and resource quotas, while still enabling shared cluster operations. Which design choice best aligns with this requirement?

A workflow application uses a business object with several fields. After an update, some running instances fail when a service task tries to access a new field that did not exist when the instance started. What is the best practice to avoid breaking in-flight instances when evolving data models?

A regulated customer requires proof of who viewed or modified a specific document and when. They also require that audit data is tamper-evident and centrally reportable. Which capability most directly addresses this requirement in a CP4BA content solution?

An operations team is planning network access for IBM Cloud Pak for Business Automation on Red Hat OpenShift. They want to allow users to access multiple automation UIs through a single external endpoint and keep internal services private. Which OpenShift capability best supports this requirement?

A business analyst wants to quickly prototype a process that calls an external REST service and returns the response to a user. Which is the most appropriate IBM Cloud Pak for Business Automation component to use for rapid process development with service integration?

A team needs to manage scanned documents, apply consistent metadata, and enable full-text search so business users can find documents by content and properties. Which capability best meets this requirement?

A developer needs to externalize frequently changing business thresholds (e.g., approval limits) so changes do not require redeploying the workflow application. Which approach is recommended?

A customer wants a reusable "Case Summary" page that shows case properties, current tasks, and related documents for different case types, while still allowing each case type to add its own sections. Which design best supports reuse and extension?

A solution uses a content repository for documents and a workflow for approvals. Users report that they can see documents in the repository but cannot open them from the workflow application. Which is the most likely cause?

A process includes an integration step that calls an external system which sometimes responds slowly. The team wants to prevent user tasks from being blocked while waiting for the response, and they want the process to continue when the response arrives. What is the best approach?

A team wants to deploy multiple automation capabilities on the same OpenShift cluster and reduce operational overhead. They also want consistent authentication across the components. Which architectural approach best meets this goal?

A regulated organization requires that documents be automatically declared as records at a specific point in a process and then retained for a defined period with defensible disposition. Which approach best satisfies this requirement?

A workflow calls a decision service to determine routing. In production, the process sometimes routes incorrectly after a rules update, but only for certain instances that started before the update. The team wants deterministic behavior: each process instance should use the same decision logic version for its lifetime. What is the best solution?

A team wants to allow citizen developers to build simple workflow apps, while keeping process governance and reuse of shared services. Which CP4BA capability best fits this requirement?

A solution stores documents in a repository and must enforce retention/disposition policies consistently across documents and folders. Which feature should be used to define and apply these policies?

An administrator needs to securely expose CP4BA endpoints to internal users while centralizing authentication and enabling single sign-on. Which component is typically used as the entry point to integrate with enterprise identity providers?

A process application calls an external REST service. When the service is down, the process instance fails and must be retried without losing the original request payload. What is the recommended approach?

A project needs to search across multiple content repositories and present a unified view of documents in a single application, without duplicating content. Which CP4BA component best supports this requirement?

A rules project must allow business users to update decision logic while maintaining governance, approvals, and deployment traceability. Which ODM artifact is best suited for this use case?

A team is designing CP4BA on OpenShift for multiple lines of business. They want strong isolation of workloads and configuration while sharing the same OpenShift cluster. Which approach is recommended?

A process application needs to store scanned documents and automatically extract key fields (e.g., invoice number, total amount) to drive workflow routing. Which CP4BA capability is most appropriate?

A workflow solution integrates with multiple back-end systems. The team wants to decouple the process from back-end changes by using a single API layer, enabling transformation, routing, and policy enforcement. Which component best fits this design?

After moving a process application to a higher environment, users report that tasks appear in the inbox but clicking them results in authorization errors when opening associated documents. The process and task permissions are correct. What is the MOST likely cause?