50 IBM Cloud Pak for Business Automation v21.1 Practice Questions: Question Bank 2025

An organization wants to deploy IBM Cloud Pak for Business Automation (CP4BA) on Red Hat OpenShift and ensure each capability (Workflow, Decisions, Content) can be scaled independently and upgraded with minimal impact. Which architectural approach best supports this goal?

A team is designing a Business Automation Workflow solution that must allow business users to update task routing logic without redeploying the entire process application. What is the best approach?

A user reports that new documents uploaded into the content repository are not appearing in search results immediately, but they do appear later. Which explanation is most likely in a typical enterprise content management setup?

A business analyst needs to understand why a particular decision outcome was produced for an application. Which capability is most directly used to provide runtime traceability/audit of decision evaluations?

A CP4BA deployment uses single sign-on for multiple automation capabilities. Users authenticate successfully, but some applications fail when calling other services due to missing user identity propagation. What should be implemented to ensure consistent identity propagation across services?

A workflow includes a human approval task that must be completed within 48 hours. If not completed, it should automatically escalate to a manager and continue processing. Which design best meets this requirement?

A capture solution must ingest scanned invoices, classify them by vendor, and extract key fields (invoice number, date, total) with human validation for low-confidence results. Which approach is most appropriate?

During peak hours, decision service calls experience timeouts even though CPU usage appears moderate. Logs show frequent instance restarts. Which action is the best next step to stabilize decision runtime operations?

A solution must ensure that a workflow task can attach documents, and those documents must be retained under a records schedule with legal holds. The organization also needs to prove chain-of-custody and prevent deletion during investigations. Which design is most appropriate?

A company is decomposing an end-to-end automation into workflow orchestration and multiple decision services maintained by different teams. They want to reduce tight coupling and allow decision services to evolve independently while keeping deployments safe. Which practice best supports this objective?

An organization is planning an IBM Cloud Pak for Business Automation (CP4BA) deployment on Red Hat OpenShift. They want to isolate workloads and apply different resource quotas and network policies for development vs. production. Which approach is recommended?

A workflow solution must call an external REST service and continue processing even if the service is intermittently unavailable. The business requires automatic retries with backoff and the ability to compensate if repeated failures occur. Which design best meets this requirement in Business Automation Workflow?

A team is implementing document capture for invoices and wants to automatically classify documents, extract key fields (invoice number, vendor, total), and validate extraction confidence before routing to a workflow. Which CP4BA capability is primarily used for this purpose?

A FileNet-based application experiences slower searches as the number of documents grows. The team suspects the issue is related to how searches are executed against properties and metadata. Which improvement is most likely to help without changing the application logic?

A business wants to allow non-developers to update eligibility rules with traceability and governance. They also need to explain why a decision outcome was reached for audits. Which approach best fits Decision Management best practices?

After deploying CP4BA, a workflow author reports they cannot see the Process Admin Console features, while another user with similar responsibilities can. The cluster and pods are healthy. What is the most likely cause?

A CP4BA deployment uses multiple components (workflow, content, decisions). The security team mandates that service-to-service traffic within the cluster must be encrypted in transit and that inbound traffic must terminate TLS at a controlled entry point. Which architecture choice best aligns with this requirement?

A workflow requires a human task to be completed within 48 hours. If it is not completed, the task must be reassigned to a supervisor and the process must continue without manual intervention to trigger the escalation. Which Business Automation Workflow feature is best suited for this?

A solution stores contracts in FileNet and must prevent deletion or modification for a defined retention period. The business also requires defensible disposition after the retention expires. Which capability addresses this requirement?

A bank needs to externalize lending decisions so multiple channels (web, branch, mobile) can invoke the same logic. They also require high availability and controlled promotion of decision changes across environments. Which deployment approach best meets these needs?

A team is designing an IBM Cloud Pak for Business Automation deployment on OpenShift and wants to centralize identity for all capabilities (Workflow, Content, Decisions) using the organization’s corporate directory. Which approach is recommended?

A business analyst needs to quickly build a human-centric approval flow with forms, assignments, and SLAs, with minimal custom code. Which Cloud Pak for Business Automation capability best fits this requirement?

A company wants to route scanned invoices to different review queues based on extracted vendor name and invoice amount, and then store the final invoice with searchable metadata. Which combination is most appropriate?

A Workflow solution requires a process to call an external REST service that can be slow or intermittently unavailable. The team wants to avoid blocking user tasks and wants automatic retries. What is the recommended design pattern?

An application must enforce a retention policy: contracts must be retained for 7 years, then disposed of automatically unless on legal hold. Which Content Management capability supports this requirement most directly?

A decision service is used by multiple applications. Business users need to safely update rules while IT maintains controlled promotion to test and production with the ability to roll back. Which approach is most appropriate?

After integrating CP4BA with the enterprise LDAP, users can authenticate but do not see expected permissions in Workflow and Content consoles. What is the most likely cause?

A solution uses Content Services as the system of record, and multiple workflows need to reference the same document without creating duplicates. What is the best practice approach?

A Workflow process frequently fails when calling a decision service during peak load. The decision service is running, but response times spike and timeouts occur. Which change is most appropriate to improve resilience without changing the business logic?

An enterprise requires end-to-end auditability: who changed a business rule, who deployed it, and which version produced a specific decision outcome. What is the best way to meet this requirement in a CP4BA decisioning solution?

A project team is deploying IBM Cloud Pak for Business Automation (CP4BA) on Red Hat OpenShift and needs to persist configuration and application state across pod restarts. Which Kubernetes/OpenShift concept primarily provides this persistence?

In Business Automation Workflow, a team needs to allow business users to change who can claim and work on tasks without redeploying the process application. Which approach best supports this requirement?

A solution stores documents in an IBM content repository and must enforce who can view, modify, or delete documents. Which content management capability primarily controls this access?

An operations team needs to verify whether the decision service used by a case solution is returning expected results for given inputs. Which artifact is most appropriate to validate decision logic behavior?

A CP4BA deployment uses multiple capabilities (workflow, content, and decisions). The security team wants a single sign-on experience and centralized user/group management across all components. What is the recommended approach?

A workflow is running slower over time due to a growing number of completed process instances. The team wants to improve performance while still retaining historical data for audit purposes. What is the best practice?

A capture solution must classify incoming documents and extract key fields, then route the results to downstream automation. Which approach best fits this requirement in CP4BA?

A decision service is updated frequently by business users. The team needs controlled rollout and the ability to quickly revert if a rule change causes incorrect outcomes in production. Which practice best addresses this?

A CP4BA team is designing a high-availability architecture. They want to minimize single points of failure for stateful services used by multiple automation capabilities. Which design choice is most appropriate?

A workflow invokes a decision service to determine next steps. Intermittently, tasks stall and the workflow shows errors indicating decision evaluation timeouts. Which remediation best addresses the root cause while keeping the solution robust?

A team is deploying IBM Cloud Pak for Business Automation on Red Hat OpenShift and wants to expose a single external endpoint for end users while keeping internal services private. Which OpenShift component is typically used to provide external access to CP4BA services?

A process analyst wants to understand how long cases spend in each stage and identify bottlenecks across a case-based solution. Which capability is best suited to provide this insight?

An organization needs to automatically recognize invoices and extract fields such as invoice number, date, and total, then pass the data to a workflow. Which CP4BA capability is designed for this type of requirement?

A developer needs a workflow to call an external REST service and map the JSON response into process variables, with the call participating in the process flow and error handling. Which implementation choice best fits this requirement?

A solution requires storing millions of documents with retention rules and legal holds, while providing end users a web UI for search and retrieval. Which combination best matches this requirement in CP4BA?

A business team wants to update decision logic frequently without redeploying the calling application. The logic must be versioned, tested, and promoted through environments. Which approach best satisfies this requirement?

After importing a Case solution, a user can see the case type but cannot start new cases; the 'Create New Case' action is missing. What is the most likely cause?

A customer wants to reduce storage costs by moving older documents to lower-cost storage while keeping them accessible through the same repository and URLs. Which content management capability best addresses this need?

A CP4BA deployment must meet strict security requirements: all inter-service traffic inside the cluster should be encrypted in transit, and certificate rotation should be manageable. Which approach is most appropriate?

A team manages decision services in ODM and needs to ensure that only approved decision versions are executed in production, with a clear separation of duties between authors and deployers. Which practice best supports this requirement?