50 IBM A1000-138 Practice Questions: Question Bank 2025

An operations team is new to AIOps and wants to explain how data becomes actionable insight. Which flow best represents a typical AIOps architecture?

A customer complains about too many duplicate incident tickets being created for the same underlying outage. Which AIOps capability most directly addresses this problem?

A team is implementing automation runbooks for incident response. Which practice is most important to reduce operational risk when first enabling automated remediation?

An engineer wants to ensure that incident responders receive actionable notifications rather than raw alerts. Which alert content is most useful for faster triage?

A company is onboarding multiple data sources (metrics, logs, events). They notice inconsistent hostnames and missing application identifiers, which breaks correlation. What should they do first?

A runbook is triggered by an alert indicating a service is down. The runbook restarts the service, but sometimes the service is down due to an upstream dependency outage, making restarts ineffective. What is the best improvement?

During an incident, responders see many alerts across different infrastructure components. They suspect a single change caused the issue. Which approach most helps confirm that hypothesis in an AIOps workflow?

A team wants to measure whether their AIOps initiative is improving operations. Which set of metrics best demonstrates outcomes rather than activity?

An organization has multiple teams (network, app, platform) each with their own monitoring tools. They want an AIOps solution that reduces blind spots and supports cross-domain incident resolution. Which architecture choice best supports this goal?

After enabling automated remediation, a team observes occasional 'automation loops' where an action resolves a symptom temporarily but triggers new alerts that re-run the same runbook repeatedly. What is the most effective design change to prevent this?

An AIOps team wants to reduce alert noise by grouping multiple related alerts (same probable cause) into a single actionable item for responders. Which capability most directly supports this goal?

A customer is designing an AIOps architecture and wants a component that serves as the centralized place where events from multiple tools are ingested, normalized, and made available for correlation and incident creation. Which component best fits this description?

An operations engineer wants automation to run only after an incident is created and assigned to the correct support group. What is the MOST appropriate trigger point?

A bank integrates alerts from multiple sources. Many alerts lack consistent host and application identifiers, which prevents reliable correlation. What is the BEST first step to improve correlation accuracy?

A team wants automated remediation to be safe and auditable. Some runbooks can be executed automatically, while others must require human approval. Which design best meets this requirement?

A company wants to connect its AIOps platform to an ITSM system so that correlated incidents are created automatically and updates flow both ways (status, assignment, resolution). Which integration approach is MOST appropriate?

A team notices that alert floods occur during planned maintenance, generating unnecessary incidents and paging. What is the BEST practice to prevent this while still preserving observability?

A customer wants to onboard a new monitoring data source into the AIOps platform. The data source provides events but uses a nonstandard severity scheme and custom field names. Which onboarding task is MOST critical to enable consistent downstream processing (correlation, routing, reporting)?

After enabling automated remediation, the team observes repeated remediation loops: the runbook restarts a service, which causes a brief metric spike and generates a new incident, which re-triggers the same runbook. What is the MOST effective control to stop this loop without disabling automation entirely?

An enterprise wants to use topology-aware correlation so that if a core network device fails, the AIOps platform suppresses downstream application alerts and highlights the likely upstream cause. What is the MOST important prerequisite to achieve this?

An operations team is new to AIOps and wants to explain to leadership what problem AIOps primarily addresses. Which statement BEST describes the core goal of AIOps?

A team is configuring an automation workflow to remediate a common incident. What is the BEST first step to reduce risk before enabling auto-execution in production?

A service desk analyst receives multiple alerts for the same outage from different sources. What is the MOST effective way an AIOps solution should help during incident intake?

A company wants to detect anomalies in application latency but the baseline changes by time of day and day of week. Which approach is MOST appropriate?

An organization is integrating an AIOps platform with multiple monitoring tools. Some tools emit events without consistent hostnames or service identifiers. What should be implemented to improve correlation accuracy?

A workflow is triggered by an alert and should run only if the impacted service is customer-facing and severity is high. Where is the BEST place to apply these conditions?

After implementing AIOps, the team notices alerts are correlated into incidents, but responders still spend time finding runbooks and ownership information. What improvement provides the MOST immediate reduction in mean time to repair (MTTR)?

A remediation workflow intermittently fails when calling an external API due to transient network errors. What is the BEST design to improve reliability without masking persistent failures?

An AIOps rollout shows a high rate of false-positive anomaly alerts after a planned deployment window. What is the MOST appropriate corrective action to improve signal quality long term?

A bank must ensure auditability for automated remediation actions taken by its AIOps platform. Which capability is MOST essential to meet this requirement?

An operations team is evaluating an AIOps platform and wants to confirm it can reduce alert noise by identifying when multiple alerts are symptoms of the same underlying issue. Which AIOps capability directly addresses this requirement?

A new automation runbook is created to restart an application service. The team wants to prevent the runbook from being triggered by low-severity alerts and only allow it for incidents that are classified as high impact. What is the best configuration approach?

A monitoring team wants an approach that validates the end-user experience for a critical web application by periodically executing a login transaction from multiple locations. Which monitoring method best meets this requirement?

A team is building an AIOps implementation plan and wants to minimize time-to-value. Which best practice is most appropriate for an initial rollout?

After integrating multiple monitoring tools, the AIOps platform shows duplicate incidents for the same outage. The duplicates have slightly different hostnames (short name vs FQDN). What is the most likely root cause and the best fix?

A runbook updates a firewall rule and occasionally causes unintended access issues. The team wants a safeguard so changes can be validated before being applied in production, while still enabling fast response. What is the best approach?

During an incident, the on-call engineer needs to determine whether a spike in application latency is caused by the database or the application tier. Which data combination is most effective for rapid triage in an AIOps tool?

An AIOps team wants to reduce alert fatigue. They notice many alerts are actionable but low urgency, and responders are overwhelmed. Which optimization is most appropriate?

A company wants to implement closed-loop remediation: detect an outage, correlate related alerts, execute a runbook, and verify recovery automatically. Which design element is essential to prevent repeated runbook executions during a flapping condition?

An enterprise is integrating AIOps across multiple business units. Each unit has its own monitoring tools and naming standards, but leadership requires cross-domain incident correlation for shared services (e.g., identity and network). Which architectural approach best enables this while minimizing rework?

An operations team is new to AIOps and wants a clear definition of the main outcome AIOps provides in day-to-day operations. Which statement BEST describes the primary goal of AIOps?

A team needs to ensure automations run only after a change window has been approved. Which approach BEST enforces this control while still enabling automated remediation?

A monitoring tool is sending duplicate alerts for the same host because two separate integrations are ingesting the same event stream. What is the BEST first step to reduce this noise at the source?

In an AIOps reference architecture, which data type is MOST critical for improving probable cause analysis by providing relationship context between services, hosts, and dependencies?

A company built an automated remediation runbook that restarts a service when CPU usage is high. During load tests, the runbook triggers repeatedly and causes instability. What is the BEST adjustment to prevent automation thrashing?

A new event source is integrated, but incidents are missing key context such as application name and environment. Which configuration BEST improves triage speed without changing the source system?

A team wants to measure whether their AIOps rollout is improving operations. Which metric BEST demonstrates improved operational efficiency attributable to AIOps?

During an incident, correlated events from multiple sources are grouped into a single situation, but the system frequently groups unrelated events together. What is the MOST likely configuration improvement to reduce false correlations?

A regulated organization requires that any automated remediation affecting production must be traceable and auditable, including who approved it and what changes were made. Which design BEST satisfies this requirement in an AIOps automation pipeline?

An enterprise is designing an AIOps architecture across two data centers. They want resilience so that event ingestion and incident creation continue if one site becomes unavailable, while also preventing split-brain incident duplication. Which approach BEST meets these requirements?