50 Microsoft 365 Certified: Teams Administrator Associate Practice Questions: Question Bank 2025

Your organization wants to ensure that only users from the "Sales" department can create new teams. All other users should be prevented from creating teams. What should you implement?

A user reports they cannot start a private chat with external contacts from a partner organization, but meetings with those contacts work. You confirm the partner domain is allowed for federation. Which Teams setting most likely needs to be changed?

A team owner wants a channel where only a subset of team members can see the conversations and files. What should you create?

You need to prevent users from installing third-party apps in Teams, but you must continue allowing Microsoft apps (such as Approvals and Forms). What should you configure?

Your security team requires that meeting recordings are automatically stored in a location where Microsoft Purview retention policies can be applied consistently. Users are scheduling meetings in Teams. Where are Teams meeting recordings stored by default for non-channel meetings?

You want users in the Finance department to have a custom meeting experience: automatically admit people from your organization but require everyone else to wait in the lobby. What should you assign to Finance users?

A user reports they cannot dial international numbers from the Teams client. Other users can. The user has a phone number assigned and can place domestic calls. You need to allow international dialing only for a specific group of users. What should you configure?

Your organization wants to let users create teams from templates with pre-installed apps and predefined channels, while preventing ad-hoc team structures. What is the best approach?

Users report that calls to an Auto Attendant are dropping after a short time. You suspect a network issue affecting media flows. Which two actions together provide the most direct evidence for Teams media quality and call flow troubleshooting? (Select the best answer.)

You need to deploy Teams for an organization that will use Direct Routing with multiple Session Border Controllers (SBCs). The requirement is to ensure calls to specific country/region prefixes always use a designated SBC, and fail over to a secondary SBC if the primary is unavailable. What should you configure?

Your organization wants to prevent users from scheduling meetings with anonymous participants by default, but still allow anonymous join for a small set of external-facing departments. Which Teams feature should you configure to achieve this?

A Teams admin needs to ensure that only approved third-party apps can be installed by users. Microsoft apps should remain available. What is the recommended configuration?

Users report that they cannot create private channels in any team. You want to enable private channels only for a specific set of users. Which configuration should you use?

A legal department requires that messages in a specific team be retained for a longer period than the rest of the organization. They also want to ensure content can be discovered for eDiscovery. What should you implement?

A user reports: 'I can join meetings, but I cannot present my screen.' Other users are not affected. As the Teams admin, what is the most likely place to check first?

Your organization uses Teams Phone. A subset of users must be able to forward calls to external phone numbers, while most users must not. What should you configure?

A project team wants to collaborate with an external partner. The partner should only access resources in a single team and must use their own identity. You want the simplest approach with least administrative overhead. What should you use?

Users complain that Teams meetings are experiencing poor audio quality. You want to identify whether the issue is tied to a specific building’s network and quickly view trends over time. Which tool should you use?

Your organization requires that inbound PSTN calls to an auto attendant route differently based on business hours and holidays, and that the same holiday schedule is reused by multiple auto attendants. What should you configure?

A multinational organization wants different compliance recording vendors enabled for different user populations. Recordings must start automatically for calls involving regulated users. What is the most appropriate Teams configuration approach?

You need to prevent users from creating new Microsoft 365 groups (and therefore new teams), but still allow them to participate in existing teams. What is the recommended approach?

A team has many channels and users report they cannot find a specific channel when searching in Teams. You want to make that channel easier to discover without changing membership. What should you do?

Users report that they can chat and join meetings, but PSTN calling options are missing in the Teams client. The users are assigned phone numbers. What is the most likely cause?

A company uses Microsoft Teams Rooms on Windows in conference rooms. They want to ensure the room devices can join meetings hosted by external organizations, but they also want to restrict anonymous users from joining internal meetings. Which configuration should you use?

You are rolling out a third-party app in Teams. You want the app to be available to all users, but you want it to be automatically installed (pinned) only for users in the Sales department. What should you configure?

Users in a regulated department must be prevented from starting private chats with anyone outside the organization, but they still need to communicate with internal users. Which Teams policy should you configure?

After enabling Direct Routing, calls to PSTN succeed for some users but fail for others with a message that the user is not configured for enterprise voice. All users have the same Teams Phone license. What should you verify first?

A security team requires that any new team created for a project automatically has a sensitivity label applied that enforces external sharing restrictions and a naming convention. What should you implement?

A user reports poor call quality in Teams. You need to determine whether the issue is caused by the user’s network, a specific device, or a broader service problem. What should you use first to narrow down the scope using tenant-wide and user-level data?

You are troubleshooting an issue where some users cannot access files shared in a Teams channel. Chat and meetings work. The affected channel is a standard channel. Other channels in the same team are unaffected. What is the most likely underlying dependency to check?

Your organization wants to prevent users from sharing files in 1:1 or group chats with external participants, but still allow file sharing in channels for internal collaboration. What should you configure?

You need to ensure that only a controlled set of third-party apps can be installed by users in Teams, while Microsoft apps remain available. Which configuration best meets the requirement?

A user reports that they can join Teams meetings but cannot dial out to phone numbers from the Teams client. The user is licensed for Phone System. What is the MOST likely missing configuration?

You want to collect client-side Teams logs from a Windows user to troubleshoot call quality. Which action is the most appropriate first step?

Your security team requires that guests can participate in meetings but must not be able to start private chats with internal users. What should you configure?

A department wants a standard set of channels and tabs (for example, Planner and a specific SharePoint page) created every time a new team is created. What is the best approach?

Users complain that scheduled meetings with external participants sometimes fail to connect audio when the user is on the corporate network. Teams works normally from home. You suspect firewall/proxy restrictions. Which tool in the Teams admin center should you use first to validate connectivity requirements from the affected network?

You need to ensure that recordings for Teams meetings organized by a specific group of users are stored in the organizer’s OneDrive, and channel meeting recordings are stored in the team’s SharePoint site. Which statement best reflects the correct behavior you should rely on?

Your organization uses Direct Routing. A subset of users reports that calls to international numbers fail, while domestic calls succeed. You confirm the SBC is reachable and users are enabled for Enterprise Voice. What is the most likely Teams configuration issue?

A compliance requirement states that users must be prevented from communicating with a specific set of internal users across chat, calls, and meetings. The restriction must apply even if users are in the same team. What should you implement?

Users report that they can start chats and schedule meetings in Teams, but they cannot share files in chats or channels. You verify Teams service health is normal. What is the most likely cause?

A Teams owner wants a channel where only a subset of team members can access the content, but the channel should still be associated with the existing team. What should you recommend?

A user says they can’t record a Teams meeting. The meeting organizer confirms they started the meeting normally. What is the first policy you should check?

A company wants to ensure only approved third-party apps can be installed in Teams, but Microsoft-built apps should remain available. Which configuration best meets the requirement?

You need to provide a helpdesk team with a way to troubleshoot a user’s meeting issues by viewing the user’s recent meeting and call quality metrics. Which tool should you use?

Your organization wants to automatically create Teams for new projects using a standardized naming format and ensure the same set of owners is always assigned at creation time. What should you implement?

You need to prevent users from starting ad-hoc meetings (“Meet now”) in channels, but they should still be able to schedule meetings in Outlook or Teams. Which policy should you modify?

A user can dial out to PSTN numbers from the Teams client, but inbound PSTN calls to their number fail. Other users are unaffected. You confirm the user has a valid Teams Phone license. What should you check next?

Your security team requires that guest users can be added to teams for collaboration, but guests must be prevented from searching the organization’s directory in Teams and initiating chats with internal users they aren’t working with. Which approach best meets the requirement?

A global company uses Direct Routing. Calls to emergency services must send the correct caller location based on the user’s network site (corporate offices) and must work even when users move between buildings. What should you implement?