Question: 1/50
A retail company is designing an agentic AI solution that must answer customer questions using internal policies and product manuals. The company requires citations in responses and wants to minimize hallucinations. What is the recommended design approach?
Use retrieval-augmented generation (RAG) with grounded sources and return citations from retrieved documents
Fine-tune the language model on the manuals and disable external tools to keep behavior deterministic
Use a single long system prompt that contains the entire policy corpus
Rely on the model's general knowledge and add a disclaimer instructing users to verify facts