50 Google Workspace Administrator Practice Questions: Question Bank 2025

A new employee joins the company and needs access to Drive and Gmail on day one. The admin also wants the user to inherit the correct settings automatically (e.g., Drive sharing restrictions). What is the recommended approach?

A team lead needs an email address (sales@company.com) that multiple people can use to receive and respond to customer emails. The admin wants to avoid sharing passwords and maintain individual accountability. What should you configure?

A user reports they are not receiving emails from an external partner domain. The admin needs to quickly verify whether messages are being blocked, routed, or quarantined. Which tool should the admin use first?

Your organization wants to ensure that if an employee leaves, they cannot access corporate data even if they previously signed in on a personal device. What is the most direct admin action?

A company has two divisions (Retail and R&D). R&D must restrict external Drive sharing, while Retail can share externally with warnings. Both divisions also need different Gmail compliance footers. What is the best way to implement this with least ongoing admin effort?

An admin needs to allow a third-party CRM to access user calendars, but only for a specific set of users, and only via OAuth. The admin also wants to prevent users from authorizing random third-party apps. What should the admin do?

A user was accidentally deleted yesterday. The admin must restore the account with its data and ensure the user can sign in again. What should the admin do?

Your organization is rolling out Google Meet. Management wants all meetings created by employees to include a disclaimer in the invite and to prevent external participants from joining unless admitted. What configuration approach best meets these requirements?

A security analyst needs to identify which users downloaded a specific confidential file from Google Drive over the past week and take action if the file was shared externally. The admin wants the fastest approach within admin tools. What should the admin use?

A company with multiple countries wants to allow local IT admins to manage users only in their region, without granting them access to change global security settings or view other regions’ user data. What is the best design?

You need to ensure all newly created users automatically have access to a set of internal Google Sites and a shared Drive. What is the most efficient way to manage this access long-term?

A user reports they are not receiving external emails from a specific partner domain. Internal mail works. As an admin, what should you check first in the Admin console?

An HR administrator needs to update several employee phone numbers and department fields in the directory. They should not have access to reset passwords or change security settings. What should you do?

Your organization is merging with another company. You want employees from both companies to quickly find each other in the Directory while keeping different Gmail compliance settings for each business unit. How should you structure this in Google Workspace?

A security policy requires that only company-managed devices can access Gmail on mobile. Personal devices must be blocked. Which approach best meets this requirement?

A project team needs an email address (project-alpha@company.com) that multiple people can use. The team also wants to control who can send as that address and keep an audit-friendly record. What is the best solution?

Users in a specific department complain that Google Meet recordings are not being saved to Drive. Other departments have no issue. What is the most likely cause?

A compliance officer needs to find and export emails containing a specific contract ID across multiple mailboxes for an internal investigation. What should the admin use?

Your organization must ensure that users cannot share Google Drive files externally unless the recipient is in an approved partner domain list. You need centralized enforcement with minimal user exceptions. What should you implement?

A company wants to automatically place all external emails into a quarantine for review if they contain certain sensitive keywords, but still allow business-critical messages to be released quickly. What is the best approach?

A new employee joins the company and needs access to Drive, Gmail, and Calendar. The admin wants to ensure the account is set up consistently with the correct organizational unit (OU) settings and required recovery information. What is the most appropriate approach?

Users report they are not receiving email from a specific external partner domain. Internal mail is fine. As an admin, what should you check first?

A team wants a single email address (helpdesk@company.com) that multiple agents can monitor and respond from. They also need to prevent agents from sharing the mailbox password. What should you configure?

A company has separate OUs for Sales and Engineering. Sales must be allowed to use external forwarding to their CRM, while Engineering must be blocked from external forwarding for security. What is the recommended way to implement this?

A user was deleted yesterday and must be restored with their Gmail and Drive data intact. What should the admin do?

An organization wants to ensure that only company-managed devices can access Gmail and Drive from mobile devices. They already use endpoint management. Which configuration best meets this requirement?

After migrating a domain to Google Workspace, some users can send mail externally but their messages are failing SPF checks at recipient systems. The organization uses Gmail to send mail directly. What should the admin do?

A regulated organization needs to preserve all email and Chat messages for retention and eDiscovery, even if users delete them. Which configuration best satisfies this requirement?

A company wants to allow contractors to access only specific Google Drive files but prevent them from being listed in the company directory and prevent access to Gmail and Calendar. What is the best design?

A user reports that every time they try to share a Drive file externally, they receive a policy error. Other users in the same department can share externally. What is the most likely cause?

Your organization wants employees in the Sales OU to use Google Chat, but wants Chat disabled for all other users. What is the best way to implement this?

A help desk admin needs to reset user passwords but must not be able to change security settings, manage groups, or access user email. What should you do?

You need to create an email address "events@company.com" that multiple employees can use to receive and reply to messages without sharing a password. Which Google Workspace feature should you use?

A user reports that a recently deleted email is missing from Trash. You need to restore it if possible. What should you do first?

Your company acquires another business and wants the new employees to keep using their existing email domain (newco.com) while also receiving mail at your primary domain (company.com). You want to avoid creating a separate Google Workspace tenant. What should you do?

You want to automatically place new hires into the correct org unit and groups based on attributes in an HR system. The HR system can export a daily CSV to a secure location. What is the best approach with Google Workspace?

Executives complain that internal meeting invitations from a specific partner domain are landing in spam for many users. You want to improve delivery for that partner while maintaining anti-spam protection. What should you do?

Your legal team needs to place a specific user on hold so that all Gmail and Drive content is preserved for an investigation, even if the user deletes items. What should you use?

You must enforce that only corporate-managed Windows and macOS devices can access Gmail and Drive from desktop browsers. Mobile access can remain allowed with standard policies. What is the best solution?

Your organization must ensure that externally shared Drive files are not accessible unless the recipient is authenticated, and that external recipients cannot download, print, or copy the content. You need the most enforceable approach for sensitive documents. What should you do?

You need to create a small group of users who can reset passwords and view user profiles, but you do not want them to have access to billing or security settings. What should you do?

A user was accidentally deleted yesterday. You need to restore the user account (including access to Workspace services) as quickly as possible. What should you do?

A department wants to prevent external participants from joining their Google Meet meetings by default. What is the best administrative approach?

Your organization uses a third-party HR system as the source of truth for employee attributes (department, manager, location). You want these attributes to automatically appear in Google Directory user profiles and stay current. What should you implement?

Multiple teams report that they are not receiving messages sent to a company-wide group. Messages appear to be accepted by the sender without a bounce. As a Workspace admin, what is the most likely configuration to check first?

You are migrating a business unit to Google Chat. Leadership wants to ensure that only specific groups can create spaces, while everyone can participate in existing spaces. What should you do?

Your security team requires that corporate-managed browsers automatically apply stricter Chrome policies (such as disabling password saving) while unmanaged devices retain standard settings. What is the recommended approach in Google Workspace?

A project team needs a shared email address (support@company.com) where multiple agents can respond, assign conversations, and track status. They also want to prevent duplicate replies. What is the best Google Workspace feature to use?

Your organization must ensure that messages containing regulated data are retained for a fixed period even if users delete them, and that compliance staff can search those messages later. What should you configure?

You suspect a compromised account is being used to create OAuth app tokens and access Gmail via an external application. You need to quickly stop third-party access while minimizing impact to other users. What should you do first?