50 Slack Administrator Practice Questions: Question Bank 2025

A new Slack workspace is being launched for a customer support team. The admin wants to ensure new members can quickly find the right conversations without creating duplicate channels. What is the best first step?

An admin needs to reduce the risk of data exfiltration in Slack. Which setting most directly limits members from downloading files shared in channels?

A team wants a daily reminder in a channel to post their standup updates at 9:00 AM. Which built-in Slack feature should the admin recommend?

An executive asks the Slack admin for a quick way to see whether Slack adoption is increasing across the organization. Where should the admin look first?

A regulated company must ensure only approved users can install third-party apps. Which approach best meets this requirement?

A company wants to collaborate with an external agency on a campaign while keeping internal channels private. What is the most appropriate Slack capability to use?

Employees report that a workflow posted to a channel is failing when it tries to create a ticket in an external system. The workflow was recently updated to use a new connector. What should the admin check first?

Multiple users report they cannot sign in to Slack after the company enabled SSO. Some users can sign in successfully. What is the most likely cause?

A company wants to automatically route any message containing potential sensitive data patterns (for example, credit card-like numbers) to a private review channel for the security team. They need a solution that can scale and be centrally governed. Which architecture is most appropriate?

An admin is troubleshooting why a critical integration stopped posting messages into a channel after the channel was converted from public to private. The integration previously posted successfully. What is the most likely fix?

A new Slack workspace is being set up for a 60-person department. The Slack admin wants to reduce confusion and make it easy for users to find the right place to ask common questions. Which approach is the best practice?

An employee reports they cannot find a channel they previously used. Other members confirm the channel still exists and is active. What is the MOST likely explanation?

A Slack admin wants to help users find important workspace information such as IT help resources and HR policies. Which feature is best suited to publish curated, searchable content inside Slack?

A regulated company needs to ensure that when employees leave, their access is removed immediately and reliably across Slack. Which approach best supports this requirement?

A Slack admin wants to prevent accidental data leakage by limiting the ability for members to invite external guests. What is the most appropriate control to implement?

A team wants to standardize the onboarding process so new hires automatically receive a checklist, are asked to select their region and role, and are then added to the right channels. Which solution is best within Slack?

A sales operations team wants customer case updates from Salesforce to appear in Slack, but only in specific channels for each region. They also want the ability to take quick actions from Slack without switching apps. Which setup best meets the requirement?

Executives complain they are overwhelmed by notifications from a high-traffic announcements channel, but they still need to see critical posts. What is the BEST recommendation a Slack admin can provide?

A company uses Slack Connect to collaborate with multiple external partners. Legal requires that sensitive internal channels cannot accidentally be shared with external organizations, and that only trained staff can initiate Slack Connect invitations. What is the BEST admin design?

After enabling an app integration, users report that slash commands intermittently fail in some channels but work in others. The Slack admin confirms the app is installed workspace-wide. What is the MOST likely cause to investigate first?

A new Slack workspace is being rolled out to multiple departments. The Slack Administrator wants to ensure new users can discover the right places to collaborate without being overwhelmed by too many channels. What is the BEST approach?

A Slack Administrator needs to reduce the risk of accidental data exposure when employees leave the company. Which action is the MOST appropriate first step as part of an offboarding process?

A team reports they are missing important notifications from a workflow that posts into a channel. What is the FIRST thing a Slack Administrator should check to troubleshoot?

A regulated company wants to limit which third-party apps can be installed in Slack while still allowing some teams to request exceptions. Which setup best meets this requirement?

An organization wants incident-response channels to be created consistently with the same structure (channel name pattern, pinned checklist, and the same set of responders). What is the BEST way to standardize this?

A Slack Administrator needs to monitor adoption after a rollout and identify which departments are not actively using Slack. Which approach is MOST appropriate?

A company uses Slack Connect with external partners. A partner complains they cannot join a newly created channel even after an invite was sent. Internal users can join without issues. What is the MOST likely cause?

A security team requires that files shared in Slack cannot be downloaded to unmanaged devices, but employees should still collaborate in channels. Which control BEST aligns with this requirement?

A company wants to connect Slack to an internal ticketing system. The requirement is: when a user reacts with a specific emoji on a message, a ticket should be created with the message text and a link back to the conversation. What is the BEST architectural approach?

Legal requests an investigation into inappropriate content shared in Slack. The Slack Administrator must preserve relevant conversations and provide them to the legal team while maintaining chain-of-custody and minimizing exposure to unrelated data. What is the BEST approach?

A new Slack workspace wants to ensure only approved tools can connect (e.g., calendar, HR apps). What is the BEST administrative approach?

A workspace owner wants to reduce noise for new hires by ensuring they automatically join only essential channels on day one. Which feature should the admin use?

A department reports that a workflow using a form no longer posts results to a channel. The workflow is still enabled. What is the MOST likely cause?

Executives ask for a quick way to see if Slack is experiencing service issues before opening an internal IT ticket. What should the Slack admin recommend?

A company needs partners to collaborate in shared channels but wants to ensure only specific, approved channels can include external organizations. What should the admin implement?

An admin wants to standardize naming conventions and reduce duplicated channels (e.g., #proj-alpha, #project-alpha, #alpha-project). What is the BEST approach?

A team uses Google Drive and wants shared links in Slack to automatically show rich previews and follow company sharing rules. What should the Slack admin configure?

Support receives a report that message delivery is delayed only for one user, while others are unaffected. What is the BEST first troubleshooting step?

A regulated company must ensure conversations related to a sensitive project are accessible only to a defined set of users, and membership must be reviewed periodically. What is the BEST design?

A company wants to automate incident response: when a keyword is used in a specific channel, a standardized set of steps should be triggered (create a dedicated channel, invite an on-call group, and post a checklist). Which solution is MOST appropriate?

A new Slack workspace is being rolled out to a small department. The Slack Admin wants to ensure users can quickly find official policies and onboarding resources without posting them repeatedly. What is the BEST first step?

A workspace has frequent questions about who owns a channel and what it is used for. Which configuration most directly addresses this with minimal ongoing admin effort?

An admin wants to reduce the risk of unauthorized access from personal devices. Which action BEST supports this goal from a security standpoint?

A legal team needs certain messages preserved for potential investigations. They also want to reduce employee confusion by avoiding manual exports. What should the Slack Admin recommend?

A department reports that a Slack app suddenly stopped working only in one workspace, while it still works in another workspace in the same organization. What is the MOST likely cause?

A support team wants a lightweight way to standardize intake of internal requests (e.g., “new laptop,” “VPN access,” “badge issue”) and route them to the right channel with required details. What should the Slack Admin recommend?

Users complain they are missing important notifications because high-traffic channels generate too much noise. What is the BEST admin recommendation that balances visibility and reduced interruptions?

The security team needs to minimize the risk of sensitive data being shared through third-party apps. Which approach is MOST effective for a Slack Admin?

An admin needs to investigate a reported phishing attempt that occurred in Slack. The priority is to identify impacted users, locate the original message quickly, and preserve evidence. What is the BEST sequence of actions?

A company uses multiple Slack workspaces and wants consistent governance: standardized channel naming, controlled app usage, and centralized visibility into security-relevant settings. Which design is MOST appropriate?