Salesforce Certified Business Analyst Certification: Complete Guide 2025
Exam Code: SALESFORCE-2
The Salesforce Certified Business Analyst credential validates expertise in understanding business needs, capturing requirements, and collaborating with stakeholders to develop Salesforce solutions that drive measurable business improvements.
Exam Details
Salesforce Certified Business Analyst Resources
Everything you need to prepare for and pass your exam
Practice Exam
Full-length Salesforce Certified Business Analyst practice test
Exam Simulator
Realistic exam simulation experience
Mock Exam
Full-length timed mock exam
Study Guide
Comprehensive study materials
Exam Objectives
Official exam domains and topics
Free Practice Test
Free sample questions to try
Exam Domains & Topics
Master these 5 domains to pass your exam
Customer Discovery
of exam
Collaboration with Stakeholders
of exam
Business Process Mapping
of exam
Requirements
of exam
User Stories
of exam
Who Should Take This Exam?
This certification is ideal for the following professionals
- Business analysts working with Salesforce implementations
- Professionals who gather requirements and translate business needs into technical solutions
- Consultants who bridge the gap between business stakeholders and technical teams
- Those with 6+ months of Salesforce business analysis experience
Recommended Study Timeline
Plan your preparation effectively
8-12 weeks
Recommended study duration
Weeks 1-2: Foundation
Review exam objectives & core concepts
Weeks 3-6: Deep Dive
Study each domain with hands-on practice
Weeks 7-8: Practice & Review
Take practice exams & focus on weak areas
Practice by Difficulty
Choose your challenge level
Practice Question Banks
Extensive question collections for thorough preparation
2025 Exam Resources
Latest materials updated for the current exam version
Career Opportunities
Related Job Titles
$95,000
Average Annual Salary
Prerequisites
Recommended 6+ months of experience as a Salesforce Business Analyst Understanding of Salesforce capabilities and standard functionality Experience in requirements gathering and stakeholder management Completion of Trailhead trails for Business Analyst role recommended
Salesforce Certified Business Analyst FAQs
Common questions about the SALESFORCE-2 certification exam
The Salesforce Certified Business Analyst certification validates your ability to understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements. It demonstrates expertise in customer discovery, stakeholder collaboration, business process mapping, requirements gathering, and user story development.
The exam is considered moderate difficulty at the Associate level. It requires 60 multiple-choice questions to be completed in 105 minutes with a passing score of 65%. Success requires practical experience in business analysis, strong understanding of Salesforce capabilities, and hands-on experience with requirements gathering and stakeholder management.
Salesforce Certified Business Analysts typically earn an average salary of around $95,000 USD annually, though this varies by location, experience level, and additional certifications. In major tech hubs, salaries can range from $80,000 to $120,000 or higher for experienced professionals with multiple Salesforce certifications.
No, this certification does not expire. However, Salesforce regularly updates its platform with three releases per year. While recertification is not required, certified professionals should stay current with Salesforce releases and complete maintenance modules on Trailhead to maintain their expertise.
Salesforce recommends at least 6 months of hands-on experience as a Salesforce Business Analyst, including experience with requirements gathering, stakeholder management, and business process documentation. Completing relevant Trailhead modules and working on real-world Salesforce projects is highly recommended before attempting the exam.
About the Salesforce Certified Business Analyst Certification
The Salesforce Certified Business Analyst (SALESFORCE-2) is a associate-level certification offered by Salesforce. This certification validates your expertise in enterprise software and is recognized globally by employers seeking qualified professionals.
Why Get Salesforce Certified Business Analyst Certified?
- Career Advancement: Certified professionals earn an average of $95,000 per year
- Industry Recognition: Salesforce certifications are respected worldwide
- Skill Validation: Demonstrate your expertise to employers and clients
How to Prepare for SALESFORCE-2
Hydranode offers comprehensive preparation materials including practice exams, study guides, and free practice tests to help you pass on your first attempt.