Education Cloud Consultant Practice Exam 2025: Latest Questions

A university wants admissions staff to view an applicant’s key details (intended program, application stage, missing items) alongside related records (tasks, emails, and uploaded documents) on a single page. Which approach best meets this requirement with standard platform capabilities?

An institution wants to ensure only advancement officers can see major gift prospect ratings on Contact records, while general alumni relations users can still view the Contact. What is the recommended way to control access to the prospect rating field?

A program director needs a list of current students at academic risk based on a calculated risk score and wants to quickly email or create tasks for them in bulk. Which Salesforce feature best supports this need with minimal customization?

A school is implementing Education Cloud and wants to avoid over-customization. Which practice is most aligned with a scalable solution design approach?

Admissions wants to assign new inquiries to recruiters based on geographic territory and intended program, and to rebalance assignments as staffing changes. Which solution is the best fit?

A university needs to integrate an external application portal with Salesforce so applicants can start an application online and later return to complete it. The institution wants a consistent, unique identifier to match portal users to the correct Salesforce records and prevent duplicates. What is the recommended approach?

Student success staff want automated reminders when a student has not logged an advising interaction for 30 days, but only for students in an 'Active' status and only during the academic term dates. Which solution is most appropriate?

An advancement team tracks donors, household relationships, and soft credits for gifts influenced by someone other than the primary donor. Which design best supports this requirement while keeping reporting accurate?

After go-live, admissions users report that creating an application record sometimes fails with a generic error. Investigation shows a record-triggered flow runs on application creation and attempts to update a related record that is occasionally missing, causing the flow to fault. What is the best practice to resolve this while maintaining automation?

An institution wants a 360-degree view of constituent engagement across recruitment events, advising appointments, and alumni activities. They must support different business processes and security needs across departments while maintaining a single person record to avoid duplicates. Which architecture approach best meets these goals?

An institution is implementing Education Cloud and wants to represent relationships between a prospective student and their parents/guardians for communication preferences and household context. Which approach is most aligned with Education Cloud data modeling best practices?

A recruiting office wants to automatically route inbound program inquiries to different counselors based on program of interest and applicant region, while ensuring workloads are balanced. Which solution is the best fit?

A university wants advisors to see a consolidated view of a student's engagement, including recent emails, advising appointments, and open support cases, without navigating multiple related lists. What is the recommended configuration approach?

An advancement team wants to track a constituent's career history and use it to target alumni giving campaigns by industry. What design best supports reporting and segmentation?

Admissions users report that when they convert an applicant, the resulting student record is missing key recruiting details (e.g., program interest and intended start term) and requires manual re-entry. What is the most likely configuration improvement?

A student success team wants to automatically create a follow-up task for an advisor when a student’s risk score crosses a threshold, but only for students in specific programs. Which solution is most appropriate with minimal code?

A university wants to ensure all departments (admissions, advising, and advancement) can recognize that multiple records refer to the same person, while allowing each department to keep some data private. What is the best practice approach?

An alumni relations team needs to track event registrations and attendance, and they want to measure post-event donation lift for attendees versus non-attendees. Which data approach best supports this analysis?

A college integrates application submissions from an external portal. Duplicate applicant records are being created because the portal sometimes sends different emails for the same person. The institution wants to minimize duplicates without blocking legitimate cases (e.g., siblings sharing an email). What is the best design?

A university wants to implement a cross-department "Student Journey" that includes recruiting milestones, onboarding steps, advising check-ins, and alumni engagement after graduation. They need a scalable architecture that supports automation, reporting, and different processes by program. Which approach is most appropriate?

A university wants to attribute donations to specific campaigns and also recognize a donor’s employer as a potential matching-gift organization. Which Education Cloud/Advancement data model approach best supports this requirement with standard capabilities?

An admissions office imports standardized test scores nightly from an external testing provider. Records intermittently fail to load due to duplicate detection and users report seeing multiple slightly different applicant records. What is the best first step to stabilize the integration and reduce duplicates?

Student Success staff want to proactively identify students who are at risk based on missed assignments and low LMS engagement. They also want automated outreach tasks created for advisors when risk crosses a threshold. Which solution pattern best meets these requirements?

A college has multiple schools (Business, Engineering, Arts) and wants applicants and students to see school-specific branding, pages, and communications while still sharing a single Education Cloud org. They also need separate reporting by school and a shared prospect pool. Which design is most appropriate?

An advancement team wants to give multiple staff members credit for influencing a major gift (e.g., a dean and an advancement officer) and later report on influenced revenue by staff role. Which approach best supports this requirement in a scalable way?