Free Salesforce Certified Platform Administrator Practice Test

An administrator needs to grant users access to a custom object based on their role in the organization hierarchy. Users should be able to see records owned by themselves and users below them in the hierarchy. What should the administrator configure?

A sales manager wants to ensure that the Opportunity stage field is automatically updated to 'Closed Won' when the Probability field reaches 100%. What automation tool is best suited for this requirement?

An administrator needs to create a custom object relationship where child records must always have a parent record, and when the parent is deleted, all child records are also deleted. Which relationship type should be used?

A company wants to track the sales process with specific stages and require different information at each stage. The administrator needs to display different fields based on the Opportunity stage. What feature should be implemented?

Universal Containers has a Web-to-Lead form and wants leads from the website to be automatically assigned to sales reps based on the state/province field. What should the administrator configure?

A support team needs to ensure that cases are automatically escalated if they haven't been updated within 24 hours. The case owner should receive an email notification when escalation occurs. What should be configured?

An administrator is trying to delete a custom field but receives an error message. What could be preventing the field deletion?

A company needs to import 50,000 account records with related contacts. What tool should the administrator use?

Users report that they cannot see a custom button on the Account page layout, but the administrator can see it. What is the most likely cause?

An administrator needs to create a report showing the total value of opportunities grouped by stage and owner. What report format should be used?

A company wants to prevent users from creating duplicate lead records based on email address. What should the administrator implement?

A sales team needs to collaborate on opportunities by posting updates, sharing files, and mentioning team members. What Salesforce feature should be enabled?

An administrator needs to ensure that when an opportunity amount is greater than $100,000, the opportunity must go through an approval process before it can be closed won. The opportunity should be locked during approval. What should be configured?

Universal Containers uses a private sharing model for accounts. A user needs temporary read/write access to an account they don't own for a specific project. What is the most efficient way to grant this access?

A company has a custom object for Projects with a lookup relationship to Accounts. They want to display a list of related projects on the Account page in Lightning Experience. What should the administrator do?

A marketing manager wants to run a report that shows all leads created this month that have not been converted yet, along with their campaign source. The report should automatically update daily. What should the administrator do?

An administrator created a formula field on the Opportunity object that calculates the commission amount. However, when the Opportunity Amount changes, the commission calculation doesn't update immediately. What could be the issue?

A service team wants cases to be automatically created from emails sent to support@company.com. What should the administrator configure?

An administrator needs to mass update 10,000 contact records to change the mailing address. However, there are several workflow rules and validation rules on the Contact object. What is the safest approach?

A company wants to ensure that the Discount field on Opportunities cannot exceed 15% unless the user has a special permission. What should the administrator implement?