50 Salesforce Certified Platform App Builder Practice Questions: Question Bank 2025

A new admin needs to ensure that only users with the Sales User profile can create Opportunities, but all users can view them. What should the admin configure?

An app stores a project's "Status" with values like Planned, In Progress, and Completed. The business wants to restrict users to these specific values and allow reports to group by status. Which field type should be used?

A service team wants a page that shows Account details, related Contacts, and a list of open Cases in one place. Which solution should an app builder use?

A sales manager wants an automatic email sent to the opportunity owner when the Opportunity Stage changes to Closed Won. What is the most appropriate automation tool?

A custom object "Expense__c" must relate to an "Employee__c" record. When an Employee is deleted, all related Expenses should also be deleted automatically. Additionally, Expenses should inherit the Employee's record ownership and sharing. Which relationship should be used?

A company wants to prevent users from setting a Case "Close Date" to a date in the future when the Case Status is "Closed". What should the app builder use?

An app builder created a custom object tab but users report they cannot see it in the app's navigation bar. The users have access to the object. What is the MOST likely cause?

A team needs to deploy a new custom object, fields, and a Flow from a sandbox to production. They also need an auditable way to track what was deployed. Which tool is most appropriate?

A record-triggered Flow updates a field on the same record whenever the record is saved. Users report that saving the record sometimes results in a "Too many SOQL queries" or "CPU time limit exceeded" error. Which design change best reduces the risk of recursive automation and limits issues?

A custom object "Shipment__c" can be related to either an Account OR a Contact depending on the shipment type. Only one of these relationships should be populated for a given record, and users want a single related list on Account and Contact showing Shipments. What should the app builder recommend?

A sales team wants users to select a value for "Region" from a fixed list, but also wants to prevent typos and ensure reporting consistency. Which field type should an app builder use?

An app builder needs to quickly create a custom tab for a custom object so users can access records from the navigation bar. What should the app builder create?

A team is deploying a change set from a sandbox to production. The deployment fails due to a missing component that the new features depend on. What should the app builder do to reduce the risk of missing required components in future deployments?

An app builder created a record-triggered flow on the Case object to update a related Account field when the Case Status changes. Users report that saving a Case is noticeably slower. Which change is most likely to improve performance while maintaining the requirement?

A company has two types of Projects: Internal and External. Each type requires different picklist values for the Status field. Users must only see the values relevant to their Project type. Which solution should an app builder use?

An app builder is asked to ensure that when a user selects a Product on an Opportunity Line Item, the "Product Family" field on the line item is automatically populated and kept in sync with the Product record. What is the recommended approach without code?

A custom object "Request" must be automatically assigned an owner based on the selected "Request Type" and the requester’s department. The mapping changes occasionally and should be maintainable by admins. Which solution is most appropriate?

A team built a Flow that creates a related record when an Account is updated. Sometimes, users see the error "INSUFFICIENT_ACCESS" when the flow tries to create the related record. What is the best troubleshooting step to address this?

A custom object is used by multiple teams. Team A needs a compact, guided experience with only key fields, while Team B needs access to many additional fields and related lists. Both teams should use the same object. Which UI approach best meets the requirement with minimal complexity?

An app builder needs to deploy a new flow and custom fields to production. The flow references a new custom field in a decision element. During deployment validation, the flow fails because the field reference can’t be found. What is the most likely cause?

An admin needs to ensure that when a user creates a new Contact from an Account related list, the Contact’s Mailing Country automatically defaults to the Account’s Billing Country. What is the recommended configuration?

Users report they cannot delete Accounts even though their profile has Delete permission on Accounts. The org uses record-level security and the Account object is set to Private. Which is the most likely cause?

An admin wants a Contact page to show different information depending on whether the Contact’s Account is a Customer or a Partner. What is the best declarative approach?

A custom object, Project__c, has a lookup to Account. The business requires that when an Account is deleted, its Projects must remain but their Account lookup should be cleared. How should the admin meet this requirement?

An app uses a custom picklist field Stage__c on Opportunity. The admin wants the available picklist values to change depending on the value of Type. What should the admin configure?

An admin built a screen flow to create a Case. Users report the flow fails with an error when it tries to populate the Case Owner field. The flow sets OwnerId to the current user’s manager. What is the most likely reason for the failure?

A sales team wants to see a read-only list of Opportunities on the Account page, filtered to only Opportunities with Amount greater than $100,000 and sorted by Close Date. What should the admin use?

An admin needs to move a set of custom fields and a record-triggered flow from a sandbox to production. The company requires the ability to track what changed and to deploy the same changes to multiple environments. Which tool is most appropriate?

A custom object Inventory__c must always have at least one related Inventory_Line__c child record. The admin must enforce this requirement without code. What is the best approach?

An approval process is used for Expense__c records. Users complain that even after the record is approved, it can still be edited and resubmitted. The requirement is: once approved, the record should be locked from edits for non-admin users. What should the admin configure?

Users report that they can see Opportunity records but cannot see any related Opportunity Products on the Opportunity related list. The Opportunity Product object uses the standard relationship to Opportunity. What is the most likely cause?

A custom object Order__c has many Order_Line__c records. When an Order__c is deleted, all Order_Line__c records must also be deleted automatically. Which relationship should be used on Order_Line__c?

A service team wants a screen flow to guide users through creating a Case, but the flow must only be available to users with a specific permission. What is the best practice to control access?

An app builder needs to add a custom component to a record page so users can see key metrics alongside standard fields. Which tool is used to place components on Lightning record pages without code?

A company wants to ensure that the combination of Asset Tag and Location is unique on Asset__c records. What should an app builder configure?

A screen flow updates a custom object record and then sends a confirmation email. Users report that the email sometimes sends even when the record update fails. What is the best way to ensure the email is only sent after a successful update?

An app has a custom object Request__c. Users should see only their own Request__c records, but managers should see records owned by users in their role hierarchy. What should the app builder configure?

A team wants a different set of fields and related lists to show on the Account record page depending on whether the Account is a Customer or a Partner. What is the best approach in Lightning Experience?

An app builder needs to deploy a new custom object, fields, and a flow from a sandbox to production. The production org has users actively working and changes must be tracked and deployable in a repeatable way. Which deployment approach is most appropriate?

A record-triggered flow on Case runs when a record is created or updated and updates a related Contact field. The flow fails intermittently with an error indicating it exceeded limits. No Apex is allowed. What design change is most likely to reduce limit issues?

A sales manager wants a quick way to see the total value of all related Opportunity Products (OpportunityLineItems) on each Opportunity record without writing code. What should an app builder implement?

Users report that a custom object tab is missing from the App Launcher for a specific profile, even though the object exists and the profile has Read access to the object. Which configuration is most likely causing the issue?

An admin needs to create several test user accounts for a new team. They want to ensure the users can log in and access the right records immediately. Which item is required when creating a new user in Salesforce?

A service team needs a guided process on the Case record page that prompts different questions based on earlier answers and can create related records. The process should be available in Lightning Experience. What should an app builder use?

A company wants to restrict who can see a confidential field on the Employee__c object (e.g., National_ID__c). Some users should be able to view and edit the field; most users should not see it at all. Which approach best meets the requirement?

A custom object has a Lightning record page with multiple tabs and components. Users say the page is cluttered and they only need certain components for specific job functions. What is the recommended way to tailor the Lightning record page experience by user audience without creating multiple separate apps?

An admin built a record-triggered flow on Opportunity that updates fields on the same Opportunity. Users report errors about the record being locked or the flow failing intermittently. Which design change is most likely to improve reliability?

A team needs to deploy a set of configuration changes from a sandbox to production, including a new custom object, fields, and a flow. They also need a way to validate the deployment before applying it. Which deployment approach best fits these needs?

An organization has a custom object Project__c and needs to relate it to multiple Contacts. Each Contact can be related to many Projects, and each Project can be related to many Contacts. The relationship must also store attributes like Role__c and Start_Date__c for each Contact's involvement in a Project. What is the best data model?

After deploying a new flow to production, users report that it runs for admins but not for standard users. The flow is triggered from a custom button on a record page and creates a related record. The button is visible to standard users. What is the most likely cause?