ServiceNow Certified Application Developer Practice Exam: Test Your Knowledge 2025

A developer needs to create a custom application in ServiceNow that tracks company assets. What is the FIRST step they should take when building this application?

A developer is creating a Business Rule that should run when a record is updated but NOT when it's inserted. Which combination of 'When' setting and checkbox should be used?

When building a Flow in Flow Designer, which action type should be used to query records from a ServiceNow table?

A Service Portal widget needs to display data from the Incident table. In which part of the widget should the server-side script to query incidents be written?

What is the primary purpose of using Application Scope in ServiceNow?

A developer writes a script that needs to update 5,000 incident records. The current implementation uses a GlideRecord loop with update() called on each record. What should the developer implement to improve performance?

A company requires that whenever a high-priority incident is created, a notification should be sent to managers, a task should be created for the assignment group, and the SLA clock should start. What is the BEST approach to implement this requirement?

A developer is creating a Client Script that should prevent form submission if the 'Short Description' field is empty. Which Client Script type should be used?

A developer needs to call an external REST API to retrieve weather data when an incident is created in a specific location. The API requires authentication and the response should be parsed and stored in a custom field. What ServiceNow feature is MOST appropriate for this integration?

In Service Portal, a developer needs to pass data from the server script to the client script in a widget. What is the correct method to accomplish this?

A developer creates a Script Include that should be callable from both server-side scripts and client-side scripts. What must be configured for this Script Include?

A Flow Designer flow fails intermittently when calling an external API. The developer wants to implement error handling that will retry the API call up to three times before marking the flow as failed. What Flow Designer feature should be used?

A developer is creating a custom table that extends the Task table. When testing, they notice that all task-related Business Rules and Client Scripts are executing on their custom table. How can they prevent specific inherited scripts from running on the custom table?

A Service Portal widget needs to display real-time updates when incident records are modified by other users. What is the BEST way to implement this functionality?

A developer needs to ensure that a custom field value is validated both on form submission and during imports. Where should the validation logic be implemented following best practices?

An integration requires ServiceNow to receive real-time notifications when changes occur in an external system. The external system supports webhooks. What should be configured in ServiceNow to receive these webhook notifications?

A developer is troubleshooting a Flow that uses a 'Look Up Records' action returning multiple incident records. The subsequent 'Update Record' action should process each returned incident individually, but currently only the first record is being updated. What is the likely cause?

A developer needs to write a Script Include function that queries the Change Request table and returns results to a Service Portal widget client script. The function must enforce access controls and perform optimally. Which implementation approach is BEST?

A scoped application needs to allow other applications to use one of its Script Includes, but the developer wants to prevent access to the Script Include's internal helper methods. How should this be accomplished?

A developer is optimizing a before Business Rule that performs multiple database queries and complex calculations. The script currently runs on every update, causing performance issues. The calculations only need to run when specific fields change. What combination of optimizations should be applied?