ServiceNow vs Salesforce Certification
Compare ServiceNow and Salesforce platform certifications.
ServiceNow Certified System Administrator
ServiceNow
Salesforce Certified Administrator
Salesforce
Feature-by-Feature Breakdown
Compare all aspects of these certifications side by side
| Feature | ServiceNow Certified System Administrator | Salesforce Certified Administrator |
|---|---|---|
| Provider | ServiceNow | Salesforce |
| Difficulty Level | Associate | Associate |
| Exam Duration | 90 minutes | 105 minutes |
| Exam Cost | $300 USD | $200 USD |
| Exam Format | 60 questions | 60 questions |
| Prerequisites | None | None |
| Validity Period | 2 years | 1 year (maintenance) |
| Ideal For | ServiceNow administrators | Salesforce administrators |
| Salary Range | $100,000 - $145,000 | $85,000 - $125,000 |
What Each Certification Covers
Key topics and domains covered in each exam
ServiceNow Certified System Administrator Focus Areas
- ITSM
- Platform Admin
- Workflows
- Service Catalog
Salesforce Certified Administrator Focus Areas
- CRM
- Security
- Automation
- Reports
- Data Management
Our Recommendation
ServiceNow for IT operations; Salesforce for sales and marketing.
Choose ServiceNow Certified System Administrator
Choose ServiceNow for IT service management and workflows.
Choose Salesforce Certified Administrator
Choose Salesforce for CRM and customer-facing processes.
Frequently Asked Questions
Which is better: ServiceNow Certified System Administrator or Salesforce Certified Administrator?
ServiceNow for IT operations; Salesforce for sales and marketing.
What are the salary differences between ServiceNow Certified System Administrator?
ServiceNow Certified System Administrator typically offers salaries around $100,000 - $145,000, while Salesforce Certified Administrator offers $85,000 - $125,000.
Which certification should I get first?
Choose ServiceNow for IT service management and workflows. Choose Salesforce for CRM and customer-facing processes.
How long does it take to prepare for these certifications?
Preparation time varies based on experience. Most candidates spend 4-12 weeks studying, depending on their background and the certification difficulty level.
Ready to Get Certified?
Start your certification journey with our free practice exams and study guides