AIF-C01 Question 100
Select 3Your company plans to build a customer service chatbot using a foundation model like Amazon Bedrock. The chatbot needs to handle sensitive customer data, ensure responses are accurate, and provide cost-effective scalability. Which considerations should you prioritize during the design process?
- A
Implement fine-tuning of the foundation model to adapt to domain-specific terminology and customer requirements.
- B
Enable data encryption for any sensitive customer data transmitted to and from the model.
- C
Rely solely on the foundation model's pre-trained capabilities without customization for faster deployment.
- D
Incorporate a human-in-the-loop mechanism to review and correct certain responses for critical scenarios.
- E
Select a foundation model solely based on its size (e.g., number of parameters) to ensure high performance.
Show answer and explanation
Correct answers: A, B, D
Explanation
When designing applications with foundation models, it is important to consider fine-tuning for domain specificity to improve relevance and accuracy, implement encryption to handle sensitive data securely, and include mechanisms like human-in-the-loop for critical scenarios to ensure reliability. These considerations help meet accuracy, security, and scalability requirements while avoiding unnecessary costs or risks.
- A. Correct.
Fine-tuning the foundation model allows you to adapt it to your specific domain and improve its accuracy in handling customer interactions, which is critical for a chatbot.
- B. Correct.
Sensitive customer data must be protected with encryption to comply with security and privacy regulations, ensuring customer trust.
- C. Incorrect.
Relying solely on pre-trained capabilities may lead to suboptimal responses or inaccuracies for domain-specific use cases, making this approach unsuitable for critical applications.
- D. Correct.
A human-in-the-loop mechanism ensures that critical or sensitive responses can be reviewed and corrected, improving both accuracy and customer trust.
- E. Incorrect.
Choosing a foundation model based solely on size is not an optimal approach, as performance depends on other factors like domain relevance, cost, and efficiency.