DOP-C02 Question 338
Select 2Your organization uses multiple AWS services on a global scale, and you are responsible for monitoring and responding to operational issues. Recently, a critical application experienced downtime due to an issue in an AWS Region. You want to ensure better visibility into AWS service health and automate incident management for future issues. Which combination of actions should you take to achieve this?
- A
Use AWS Health to subscribe to service health events and integrate them with Amazon EventBridge to trigger automated workflows.
- B
Configure CloudWatch Alarms to monitor AWS service health at the regional level and send notifications via SNS.
- C
Set up AWS Systems Manager OpsCenter to aggregate and resolve operational issues, including those surfaced by AWS Health.
- D
Enable detailed monitoring in CloudWatch for all resources to get real-time insights into AWS service outages.
- E
Create a custom dashboard in CloudWatch to manually track AWS service health across all Regions.
Show answer and explanation
Correct answers: A, C
Explanation
To effectively monitor and respond to AWS service health issues, you should rely on AWS Health, which provides updates on service events, and integrate it with Amazon EventBridge for automation. Additionally, AWS Systems Manager OpsCenter enables operational issue aggregation and resolution, making it a critical tool for incident management. These combined actions provide visibility, automation, and actionable insights necessary for managing AWS service health effectively.
- A. Correct.
AWS Health provides service health updates and integrates with Amazon EventBridge to trigger automated workflows like notifications or runbooks. This is a scalable and automated approach to handle service health issues.
- B. Incorrect.
CloudWatch Alarms are designed for monitoring resource-specific metrics, not AWS service health. AWS Health is the proper tool for AWS service health issues.
- C. Correct.
AWS Systems Manager OpsCenter is used to aggregate and resolve operational issues. When integrated with AWS Health, it can surface service health events as operational insights.
- D. Incorrect.
Detailed monitoring in CloudWatch improves granularity for resource metrics but does not provide information about AWS service-level outages.
- E. Incorrect.
While a custom dashboard in CloudWatch could help manually track service health, it is not a scalable or automated solution for incident management.