MLS-C01 Question 309
Single answerA company is building a customer support system that uses audio recordings of customer calls to analyze sentiment and generate transcripts. They want to integrate Amazon Transcribe to convert the audio files into text automatically. The audio files contain conversations in multiple languages, and the company wants to ensure the transcription is accurate regardless of the language spoken. Which feature of Amazon Transcribe should the company use to meet this requirement?
- A
Automatic Language Identification
- B
Custom Vocabulary
- C
Speaker Diarization
- D
Real-Time Transcription
Show answer and explanation
Correct answer: A
Explanation
Amazon Transcribe's Automatic Language Identification feature is designed to detect the language of an input audio file and transcribe it accordingly. This is crucial when dealing with multilingual audio files, as it ensures accurate transcription regardless of the language being spoken. Other features like Custom Vocabulary, Speaker Diarization, and Real-Time Transcription serve specific purposes but do not address the multilingual transcription requirement.
- A. Correct.
Correct. Automatic Language Identification in Amazon Transcribe automatically detects the language of the input audio and generates a transcription in that language. This feature is ideal for scenarios with multiple languages.
- B. Incorrect.
Incorrect. Custom Vocabulary is used to improve transcription accuracy for domain-specific terms, but it does not address the need to detect and transcribe multiple languages automatically.
- C. Incorrect.
Incorrect. Speaker Diarization identifies and separates different speakers in an audio recording, but it does not help with identifying or transcribing multiple languages.
- D. Incorrect.
Incorrect. Real-Time Transcription enables live audio transcription but does not handle the automatic detection of multiple languages.