100-140 Question 116
Select 4A user is attempting to install a new 3D design software on their computer but encounters an error stating that the application cannot run due to insufficient system resources. After reviewing the application's requirements, you find it specifies a 64-bit processor, 16 GB of RAM, a GPU with 4 GB of VRAM, and 50 GB of free disk space. Which of the following steps should you take to ensure compatibility?
- A
Verify that the computer has a 64-bit processor.
- B
Check if the computer has at least 16 GB of RAM installed.
- C
Ensure that the computer's GPU has at least 4 GB of VRAM.
- D
Check if the computer has at least 50 GB of free disk space.
- E
Upgrade the operating system to the latest version.
Show answer and explanation
Correct answers: A, B, C, D
Explanation
To address application compatibility issues, it is critical to verify that the system meets all specified hardware requirements, such as processor architecture, RAM, GPU, and disk space. In this scenario, ensuring the computer meets these hardware requirements will resolve the issue. While keeping the OS updated is a good practice, it is not relevant to the problem described.
- A. Correct.
The application specifies a 64-bit processor as a requirement. If the computer does not meet this, the application will not run.
- B. Correct.
The application requires 16 GB of RAM. If the computer has less than this, it will not meet the application's requirements.
- C. Correct.
The application's GPU requirement specifies 4 GB of VRAM. Without meeting this, the application may not function or perform well.
- D. Correct.
The application requires 50 GB of free disk space. If the computer lacks sufficient storage, the installation will fail.
- E. Incorrect.
The question does not mention operating system compatibility as part of the issue. Upgrading the OS is unnecessary unless specifically stated as a requirement.