100-140 exam dumps

100-140 practice question 211 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 211

Select 3

A user reports that they cannot access a website. You suspect that there might be a connectivity issue. Which of the following commands would you use to verify the network connectivity and diagnose the issue?

  1. A

    ping

  2. B

    tracert (or traceroute)

  3. C

    ipconfig (or ifconfig)

  4. D

    nslookup

  5. E

    telnet

Show answer and explanation

Correct answers: A, B, C

Explanation

To verify network connectivity, commands like ping, tracert/traceroute, and ipconfig/ifconfig are fundamental. ping checks if the destination is reachable, tracert/traceroute identifies the path taken by packets, and ipconfig/ifconfig provides information about the local network configuration. While nslookup and telnet are useful for specific functions, they do not directly verify basic connectivity or diagnose routing issues.

  • A. Correct.

    ping is used to verify connectivity to a specific IP address or hostname. It is often the first step in diagnosing connectivity issues.

  • B. Correct.

    tracert (Windows) or traceroute (Linux/Mac) helps identify the route packets take to their destination and can reveal network path issues or bottlenecks.

  • C. Correct.

    ipconfig (Windows) or ifconfig (Linux/Mac) provides information about the local network configuration, such as IP address, subnet mask, and default gateway, which is essential for diagnosing connectivity issues.

  • D. Incorrect.

    nslookup is used to query DNS servers to resolve domain names, but it does not directly verify network connectivity.

  • E. Incorrect.

    telnet is used to test application layer connectivity to a specific port, but it is not typically used for general network connectivity verification.

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