100-140 Question 266
Select 3A user reports that their Windows 10 computer is experiencing frequent crashes after installing a new driver. You decide to boot the system into Safe Mode to troubleshoot the issue. Which of the following steps should you perform to boot into Safe Mode?
- A
Restart the computer and press F8 repeatedly during the boot process.
- B
Hold the Shift key while selecting 'Restart' from the Start menu.
- C
Access the Advanced Startup Options menu and select 'Startup Settings,' then choose Safe Mode.
- D
Modify the boot order in the BIOS to prioritize Safe Mode.
- E
Use the 'msconfig' utility to configure the system to boot into Safe Mode.
Show answer and explanation
Correct answers: B, C, E
Explanation
Booting into Safe Mode in Windows 10 requires using methods that are compatible with modern boot processes. Options such as accessing the Advanced Startup Options menu, using 'msconfig,' or holding Shift while restarting are valid methods. Pressing F8 is outdated, and modifying the BIOS boot order is unrelated to Safe Mode.
- A. Incorrect.
While pressing F8 was a valid method for earlier versions of Windows, it is not a reliable method for accessing Safe Mode in Windows 10 due to faster boot times.
- B. Correct.
Holding the Shift key while selecting 'Restart' opens the Advanced Startup Options menu, allowing you to access Safe Mode options.
- C. Correct.
The Advanced Startup Options menu provides access to 'Startup Settings,' which includes the option to boot into Safe Mode.
- D. Incorrect.
Modifying the boot order in the BIOS is used to prioritize hardware devices (e.g., hard drives, USB drives) during startup, not to boot into Safe Mode.
- E. Correct.
The 'msconfig' utility (System Configuration) allows you to configure the system to boot into Safe Mode by selecting the appropriate Boot options.