100-140 exam dumps

100-140 practice question 296 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 296

Select 2

A customer contacts you because they need to back up their MacBook Pro data and ensure it can be restored later. They mention they primarily use iCloud and Time Machine. What steps should you recommend to the customer?

  1. A

    Confirm that they have sufficient iCloud storage and enable iCloud Backup on their MacBook Pro.

  2. B

    Connect an external drive to the MacBook Pro and set up Time Machine to back up data.

  3. C

    Instruct the customer to manually copy files to an external USB drive without setting up a backup utility.

  4. D

    Verify that key files such as documents, photos, and application data are included in both iCloud and Time Machine backups.

  5. E

    Disable iCloud Drive to prevent duplication of files between iCloud and Time Machine backups.

Show answer and explanation

Correct answers: B, D

Explanation

The correct steps involve setting up Time Machine with an external drive for a full system backup and ensuring critical files are included in both Time Machine and iCloud for additional redundancy. iCloud supplements, but does not replace, a full backup solution like Time Machine. Disabling iCloud Drive or relying solely on manual file copying would not provide adequate backup coverage.

  • A. Incorrect.

    iCloud Backup is not available for macOS devices. While iCloud can store specific file types (e.g., via iCloud Drive or Photos), it does not act as a full backup solution for macOS.

  • B. Correct.

    Time Machine is the primary macOS backup solution, and setting it up with an external drive is a recommended step for comprehensive system and file backups.

  • C. Incorrect.

    Manually copying files to an external drive is not a reliable or automated approach for backups and may lead to missed files or errors.

  • D. Correct.

    Ensuring that critical files are included in both iCloud and Time Machine backups is an essential step to cover different use cases. iCloud provides cloud-based access to specific data, while Time Machine ensures a local, full-system backup.

  • E. Incorrect.

    Disabling iCloud Drive is unnecessary and counterproductive. iCloud Drive complements Time Machine backups by providing offsite storage for key files and does not duplicate data in an inefficient way.

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