100-140 exam dumps

100-140 practice question 302 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 302

Select 3

A user with visual impairments reaches out to your IT support team, requesting help to configure their workstation for better accessibility. Which accessibility features would you recommend enabling to assist them?

  1. A

    Screen reader software to provide audio descriptions of on-screen content

  2. B

    High contrast mode to improve text and visual clarity

  3. C

    Sticky keys to assist in typing multiple keys simultaneously

  4. D

    Speech recognition to enable voice control of the computer

  5. E

    Magnifier tool to enlarge parts of the screen

Show answer and explanation

Correct answers: A, B, E

Explanation

When supporting users with visual impairments, it is important to recommend tools that directly address their challenges. Features like screen readers, high contrast mode, and magnifiers are specifically designed to assist users with limited vision by improving accessibility and ease of use. Other features like sticky keys or speech recognition, while helpful for other disabilities, are not directly relevant to visual impairments.

  • A. Correct.

    Screen reader software provides auditory feedback and descriptions for on-screen content, which is essential for visually impaired users to navigate their systems.

  • B. Correct.

    High contrast mode increases the visibility of text and visual elements, making it easier for users with low vision to see content clearly.

  • C. Incorrect.

    Sticky keys are designed for users who have difficulty pressing multiple keys at once, such as users with motor impairments, but it is not specifically helpful for visual impairments.

  • D. Incorrect.

    Speech recognition is a tool that allows users to control the system through voice commands, which is typically more beneficial for users with mobility impairments, not visual impairments.

  • E. Correct.

    The magnifier tool enlarges parts of the screen, which can aid visually impaired users who have difficulty reading small text or details on the screen.

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