100-140 exam dumps

100-140 practice question 352 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 352

Select 3

You receive an email from what appears to be your company's IT department, asking you to urgently click on a link and confirm your login credentials to avoid account deactivation. How should you respond to avoid being a victim of a social engineering attack?

  1. A

    Verify the sender's email address to ensure it matches the official company domain.

  2. B

    Click the link immediately to check if it is legitimate.

  3. C

    Contact your company's IT department directly using official contact information to confirm the request.

  4. D

    Avoid clicking on any links or downloading attachments from unsolicited emails.

  5. E

    Reply to the email asking for more information to verify its legitimacy.

Show answer and explanation

Correct answers: A, C, D

Explanation

Social engineering attacks often rely on urgency and deception to trick individuals into revealing sensitive information. To avoid becoming a victim, it is crucial to verify the sender's identity, confirm requests through official channels, and refrain from interacting with unsolicited emails. These steps help protect against phishing and other social engineering tactics.

  • A. Correct.

    Verifying the sender's email address is an important step in identifying phishing attempts, as attackers often use email addresses that look similar but are slightly different from official ones.

  • B. Incorrect.

    Clicking on the link immediately is risky because it could lead to a phishing website designed to steal your login credentials. This is not a recommended response.

  • C. Correct.

    Contacting your company's IT department directly through official communication channels is a safe and effective way to verify the legitimacy of such requests.

  • D. Correct.

    Avoiding clicking on any links or downloading attachments from unsolicited emails is a best practice to prevent falling victim to phishing scams and malware.

  • E. Incorrect.

    Replying to the email is not a safe option, as it could confirm your email is active to the attacker or lead to further phishing attempts.

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