100-140 exam dumps

100-140 practice question 382 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 382

Select 3

While troubleshooting a network connectivity issue, you use a search engine to find solutions. Which of the following steps should you take to ensure the search results are reliable and relevant?

  1. A

    Verify the credibility of the website, such as checking if it is from an official vendor or a well-known tech forum.

  2. B

    Only read the first search result without reviewing other sources.

  3. C

    Check the publication date of the article or post to ensure the information is current.

  4. D

    Use specific and relevant keywords related to the issue to refine your search.

  5. E

    Rely solely on answers found in public forums without verifying them.

Show answer and explanation

Correct answers: A, C, D

Explanation

When using search engine results for troubleshooting, it is essential to evaluate the credibility of the sources, ensure the information is up-to-date, and use precise keywords to find relevant results. Combining these practices helps ensure the reliability and applicability of the solutions found.

  • A. Correct.

    Credible websites, especially those from official vendors or trusted sources, are more likely to provide accurate and authoritative information.

  • B. Incorrect.

    Only reading the first search result can lead to incomplete or incorrect solutions, as search engines may not always prioritize the best result.

  • C. Correct.

    Ensuring the information is current helps avoid outdated solutions that may not apply to the problem.

  • D. Correct.

    Using specific and relevant keywords helps refine the search and increases the chances of finding accurate and useful information.

  • E. Incorrect.

    Public forums can be helpful, but relying solely on them without verification can lead to incorrect or unverified solutions.

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