100-150 Question 121
Select 3A company is experiencing poor video call quality during meetings. You are tasked to determine whether the issue is related to endpoint devices. Which of the following are examples of endpoint devices that you should investigate?
- A
Laptops used by meeting participants
- B
The router managing internet traffic
- C
Webcams connected to participant devices
- D
The company's cloud-based video conferencing software
- E
Smartphones used by remote participants
Show answer and explanation
Correct answers: A, C, E
Explanation
Endpoint devices are those that users directly interact with, such as laptops, webcams, and smartphones. Issues with these devices can directly impact network-dependent activities like video calls. Non-endpoint devices, such as routers, or services like cloud-based software, are not considered endpoint devices and are analyzed separately.
- A. Correct.
Laptops are endpoint devices that users interact with directly, and they can impact video call quality if there are hardware or software issues.
- B. Incorrect.
The router is a networking device, not an endpoint device. It manages traffic but is not directly used by end users for interaction.
- C. Correct.
Webcams are peripheral endpoint devices that directly influence video call quality, making them relevant for troubleshooting.
- D. Incorrect.
Cloud-based video conferencing software is not an endpoint device; it is a service or application that runs over the network.
- E. Correct.
Smartphones are endpoint devices that can affect video call quality if the device or its connection is not performing optimally.