100-150 Question 38
Single answerA small business is deciding between deploying a cloud-based customer relationship management (CRM) application or hosting it on-premises. They have limited IT staff and budget, but they are concerned about data security and want to scale their operations as they grow. Which deployment option would best meet their needs?
- A
Cloud-based CRM application
- B
On-premises CRM application
- C
Hybrid CRM solution combining cloud and on-premises
- D
Developing a custom CRM application in-house
Show answer and explanation
Correct answer: A
Explanation
A cloud-based CRM application is the most suitable option for the small business in this scenario. It provides scalability to support growth, requires lower upfront investment, and offers managed security, which addresses the concerns of the business. On-premises or hybrid solutions would be too resource-intensive, and custom development is impractical given their constraints.
- A. Correct.
A cloud-based CRM application is the best choice for a small business with limited IT staff and budget. Cloud services typically offer scalability, lower upfront costs, and managed security, which align with the needs of the business.
- B. Incorrect.
An on-premises CRM application would require significant upfront investment in hardware and ongoing IT staff to maintain it, which is unsuitable for a small business with limited resources.
- C. Incorrect.
A hybrid CRM solution would add complexity and likely require additional resources to manage both cloud and on-premises components, which may not be feasible for the business.
- D. Incorrect.
Developing a custom CRM application in-house would require substantial development expertise, time, and resources, which are not practical for a small business with limited IT staff and budget.