200-201 Question 109
Single answerA company deploys a web content filtering solution to block access to malicious websites and restrict non-work-related browsing. Shortly after implementation, employees report that legitimate websites required for work are also being blocked. As a cybersecurity analyst, what is the BEST course of action to address this issue?
- A
Whitelist the legitimate websites reported by employees to allow access.
- B
Disable the web content filtering solution temporarily to troubleshoot the issue.
- C
Adjust the filtering policy by refining the categories and rules used for blocking content.
- D
Increase the severity of filtering policies to ensure stricter content control.
Show answer and explanation
Correct answer: C
Explanation
When implementing web content filtering, it is essential to balance security and usability. Refining the filtering policies ensures that the solution works effectively by blocking harmful or non-productive content while minimizing disruptions to legitimate business activities. This approach addresses employee concerns without compromising the organization's security posture.
- A. Incorrect.
Whitelisting specific websites can address the immediate issue but is not scalable or efficient for long-term management. It may also create additional risks if not properly validated.
- B. Incorrect.
Disabling the web content filtering solution would expose the organization to security threats and is not a recommended approach.
- C. Correct.
Refining the filtering policy to accurately block only non-work-related or malicious websites is the most effective and balanced solution, ensuring both security and productivity.
- D. Incorrect.
Increasing the severity of filtering policies without addressing the false positives will likely exacerbate the issue and further impact legitimate work activities.