300-430 Question 149
Single answerA retail company has deployed a Cisco DNA Center to monitor its enterprise wireless network. They want to analyze customer behavior inside their stores, such as dwell times and movement patterns, to improve the shopping experience. Which feature of Cisco DNA Center should they use to achieve this goal?
- A
Network Health Analytics
- B
Location Analytics
- C
Application Experience Analytics
- D
Client 360
Show answer and explanation
Correct answer: B
Explanation
Location Analytics within Cisco DNA Center provides the necessary tools to analyze customer behavior by tracking client device locations, dwell times, and movement patterns. This feature is ideal for environments like retail stores where understanding customer behavior can help enhance the shopping experience.
- A. Incorrect.
Network Health Analytics focuses on the overall performance of the network, including device health and connectivity issues, but it does not provide insights into customer movement or dwell times.
- B. Correct.
Location Analytics is designed to track client devices in a wireless network, providing insights into movement patterns, dwell times, and heatmaps, making it the correct choice for analyzing customer behavior in the store.
- C. Incorrect.
Application Experience Analytics is used to monitor application performance and experience, but it does not provide specific insights into user location or movement patterns.
- D. Incorrect.
Client 360 provides detailed information about individual client devices, such as connection history and performance metrics, but it does not offer the broader analytics required for customer behavior tracking.