300-430 Question 251
Select 3A network administrator is using Cisco Prime Infrastructure (PI) to monitor and manage the enterprise wireless network. They notice that one access point (AP) is consistently reporting low client performance. Which of the following steps should the administrator take within Cisco PI to troubleshoot this issue effectively?
- A
Review the AP's Radio Frequency (RF) heatmaps to identify coverage issues.
- B
Check the client session logs for the affected AP in Cisco PI.
- C
Reboot the access point directly from the Cisco PI interface to resolve the issue.
- D
Analyze interference sources using the CleanAir feature within Cisco PI.
- E
Examine rogue AP detection reports in Cisco PI to check for unauthorized devices.
Show answer and explanation
Correct answers: A, B, D
Explanation
To troubleshoot low client performance on an access point using Cisco Prime Infrastructure (PI), the administrator should focus on identifying coverage issues, analyzing client connectivity data, and detecting interference sources. Reviewing RF heatmaps, checking client session logs, and leveraging the CleanAir feature in PI are all effective steps for isolating the root cause of performance problems.
- A. Correct.
Reviewing the AP's RF heatmaps in Cisco PI can help identify potential coverage or signal strength issues affecting client performance.
- B. Correct.
Checking the client session logs provides insights into client connectivity, authentication, and performance metrics directly related to the affected AP.
- C. Incorrect.
Rebooting the AP may temporarily address the problem, but it is not a recommended troubleshooting step without first identifying the root cause.
- D. Correct.
The CleanAir feature in Cisco PI can help detect interference sources, such as non-Wi-Fi devices, that might impact the AP's performance.
- E. Incorrect.
Rogue AP detection reports are useful for identifying unauthorized devices, but they are not directly related to troubleshooting low client performance on a legitimate AP.