300-445 Question 209
Single answerAn enterprise network operations team uses a network assurance solution to monitor their infrastructure. They notice a high volume of alerts related to latency spikes in a specific segment of the network. Upon investigation, they discover that these latency spikes are caused by periodic backups occurring during peak business hours. What is the best approach to handle these alerts while ensuring the network remains monitored effectively?
- A
Suppress all alerts related to latency spikes in the affected segment.
- B
Adjust the alert thresholds for latency in the affected segment to reduce false positives.
- C
Schedule the backups during non-peak hours to eliminate the cause of the latency spikes.
- D
Create a custom alert profile to only notify the team about critical latency spikes during peak hours.
Show answer and explanation
Correct answer: D
Explanation
The best approach to handle this situation is to create a custom alert profile. This ensures the team is notified about critical latency issues during peak hours while avoiding unnecessary alerts caused by expected activities, such as backups. This balances operational efficiency with effective monitoring, which is a key principle in enterprise network assurance.
- A. Incorrect.
Suppressing all alerts for latency spikes could result in missed critical issues and is not recommended for long-term monitoring.
- B. Incorrect.
Adjusting the alert thresholds might help reduce false positives, but it does not address the root cause of the problem and may lead to desensitization to genuine issues.
- C. Incorrect.
Scheduling the backups during non-peak hours could reduce the latency issue, but it may not always be feasible due to organizational constraints or data retention policies.
- D. Correct.
Creating a custom alert profile allows the team to tailor alerts to their operational needs, ensuring they are notified of critical issues during peak hours while reducing noise from expected activity like backups.