300-445 Question 239
Select 4Your organization is implementing a network assurance solution to monitor and optimize IT operations. As part of the project, you need to select appropriate deliverables and metrics tailored to different stakeholders: IT operations, production support, app/dev teams, and executives. Which deliverables or metrics would best suit each group to ensure actionable insights?
- A
Dashboard with real-time network performance metrics for IT operations
- B
Proactive alerting system for production support to identify and resolve issues quickly
- C
Detailed API performance reports for the app/dev teams
- D
High-level executive summary report with key business KPIs for the executives
- E
Full packet capture data for all network traffic to be shared with all stakeholders
Show answer and explanation
Correct answers: A, B, C, D
Explanation
Effective network assurance involves tailoring deliverables and metrics to the specific needs and responsibilities of each stakeholder group. Dashboards, alerts, detailed reports, and executive summaries address the unique requirements of IT operations, production support, app/dev teams, and executives, respectively. However, overly detailed data, such as full packet captures, is not practical or useful for most stakeholders.
- A. Correct.
Real-time network performance dashboards are critical for IT operations to monitor ongoing network health and identify anomalies quickly.
- B. Correct.
A proactive alerting system is essential for production support teams to address and resolve issues before they impact end users or critical systems.
- C. Correct.
App/dev teams require detailed API performance reports to troubleshoot application-specific issues and optimize their systems.
- D. Correct.
Executives typically need high-level summary reports that focus on business-related KPIs rather than technical details, enabling them to make strategic decisions.
- E. Incorrect.
Full packet capture data is highly detailed and not actionable for most stakeholders. It is generally useful only for specialized forensic or troubleshooting tasks.