220-1101 Question 311
Single answerProperly unbox device and consider set-up locationA technician is deploying a new desktop workstation for an accounting office. The user wants the system placed under a desk near a space heater because it is close to the only available power outlet. The workstation is still sealed in its box after delivery from a cold truck, and the office has carpeted flooring. Which action should the technician take FIRST to follow proper unboxing and setup-location best practices?
- A
Unbox the workstation immediately on the carpet so all accessories can be inventoried before setup
- B
Place the workstation in the requested location under the desk near the space heater and power it on to verify operation
- C
Move the boxed workstation to a stable area away from the heater, allow it to acclimate to room temperature, and unbox it on a clean non-carpeted surface
- D
Open the box near the final location, connect the workstation, and use a surge protector to compensate for the heat risk
Show answer and explanation
Correct answer: C
Explanation
The best first action is to choose a safe setup location and handle the newly delivered equipment appropriately before powering it on. CompTIA A+ Core 1 objectives emphasize proper unboxing and consideration of setup location, including ventilation, environmental hazards, and safe handling. In practice, technicians should avoid placing systems near direct heat sources, in cramped spaces with restricted airflow, or on/near surfaces that increase ESD risk during setup. A device delivered from a cold environment should be allowed to reach room temperature before operation so condensation does not form on internal electronics. Industry best practices from major hardware vendors also recommend using a stable work surface, keeping equipment away from heaters and vents, and ensuring adequate airflow around the chassis.
- A. Incorrect.
This is incorrect. Inventorying accessories is important, but unboxing directly on carpet is poor practice because carpet increases electrostatic discharge risk. In addition, a device delivered from a cold environment should be allowed to reach room temperature before use to reduce the chance of condensation affecting internal components.
- B. Incorrect.
This is incorrect. Placing the workstation near a space heater creates an avoidable heat hazard and can negatively affect airflow and operating temperature. Powering on a device immediately after cold delivery also ignores acclimation best practices and may expose the device to moisture from condensation.
- C. Correct.
This is correct. A proper setup location should be stable, well-ventilated, and away from heat sources such as space heaters. Because the system came from a cold truck, allowing it to acclimate to room temperature before unboxing and powering on helps prevent condensation-related damage. Unboxing on a clean, non-carpeted surface also reduces static risk and supports safe handling.
- D. Incorrect.
This is incorrect. A surge protector helps with power quality and basic surge protection, but it does not address the environmental issue of placing a PC near a heater. It also does not eliminate the need to let a cold device acclimate before setup and use.