220-1101 Question 331
Single answerSecured printsA medical office replaced its shared multifunction printer after several incidents in which patient documents were left in the output tray. The office wants users to send jobs normally from their workstations, but the printer should not release any pages until the person who submitted the job is physically at the device. Which feature should the technician recommend?
- A
Enable secure print so users must authenticate at the printer before their queued jobs are released
- B
Assign a static IP address to the printer so jobs are sent only to the correct device
- C
Configure duplex printing so fewer pages are left visible in the output tray
- D
Install the printer as a local USB device on each workstation to prevent unauthorized access
Show answer and explanation
Correct answer: A
Explanation
The best answer is secure print. In real environments such as healthcare, legal, and finance, sensitive documents should not sit unattended in printer output trays. Secure print is a standard best practice because it allows users to submit jobs normally while requiring authentication at the printer before release. This aligns with common printer security guidance from major manufacturers and enterprise print-management practices, which recommend job retention and user authentication to protect confidential output. The other options may improve manageability or efficiency, but they do not solve the core issue of preventing premature document release.
- A. Correct.
Correct. Secure print, sometimes called held print or pull printing depending on the vendor, keeps the print job in the printer or print management queue until the user authenticates at the device, commonly with a PIN, badge, or username/password. This directly addresses the problem of sensitive documents being printed before the user arrives.
- B. Incorrect.
Incorrect. A static IP address can help with printer management and prevent address changes, but it does not control when pages are released from the printer. The misconception is confusing network reliability or device identification with document confidentiality.
- C. Incorrect.
Incorrect. Duplex printing reduces paper usage and can make documents less exposed per page, but it does not prevent unauthorized people from seeing or taking printed output. This option addresses efficiency, not security.
- D. Incorrect.
Incorrect. Connecting the printer locally by USB to each workstation is impractical for a shared office printer and still would not ensure that pages remain unreleased until the user is present at the device. The misconception is assuming local connectivity alone provides print confidentiality.