AI-102 Question 15
Single answerA company wants to implement an AI solution that converts live audio streams of customer service calls into text in real-time for analysis. The solution should also detect the language of the audio automatically without prior input. Which Azure service is best suited for this requirement?
- A
Azure Speech-to-Text
- B
Azure Translator
- C
Azure Text Analytics
- D
Azure Form Recognizer
Show answer and explanation
Correct answer: A
Explanation
Azure Speech-to-Text is the best choice because it is specifically designed to handle the conversion of spoken language into text. Additionally, it supports automatic language detection, which aligns with the requirements of processing live customer service call audio streams without prior knowledge of the spoken language.
- A. Correct.
Azure Speech-to-Text is the appropriate service for converting live audio streams into text in real-time. It also supports automatic language detection when processing speech.
- B. Incorrect.
Azure Translator is primarily used for translating text between different languages but does not process live audio streams or offer speech-to-text capabilities.
- C. Incorrect.
Azure Text Analytics is used for analyzing text, such as sentiment detection or entity recognition, but it does not handle audio or speech-to-text conversion.
- D. Incorrect.
Azure Form Recognizer is used for extracting data from documents and forms, and it is not designed to process speech or audio data.