AI-102 Question 199
Single answerA company wants to detect and redact personally identifiable information (PII) such as phone numbers, credit card numbers, and email addresses from customer support chat logs. They plan to use Azure AI services to achieve this. Which Azure service should they use to accomplish this task?
- A
Azure Text Analytics
- B
Azure Form Recognizer
- C
Azure Computer Vision
- D
Azure Cognitive Search
Show answer and explanation
Correct answer: A
Explanation
Azure Text Analytics, part of Azure Cognitive Services, is the correct choice because it includes a built-in capability for detecting and redacting PII in unstructured text. This makes it specifically suited for the task of processing customer support chat logs to identify and redact sensitive information.
- A. Correct.
Azure Text Analytics provides a PII detection feature that can identify and redact sensitive information such as phone numbers, credit card numbers, and email addresses in text.
- B. Incorrect.
Azure Form Recognizer is designed to extract structured data from documents, such as invoices and receipts, but it does not support PII detection in unstructured text.
- C. Incorrect.
Azure Computer Vision is used for analyzing images and extracting visual information, but it does not handle text-based PII detection.
- D. Incorrect.
Azure Cognitive Search is a service for indexing and searching data, but it does not offer specific capabilities for PII detection in text.