AI-900 Question 188
Single answerYou are tasked with building a customer support chatbot for your organization. The chatbot should understand user queries in natural language, perform sentiment analysis, and extract key information such as names, dates, and locations. Which Azure service or feature is best suited for this workload?
- A
Azure Cognitive Services - Language Service
- B
Azure Data Factory
- C
Azure Machine Learning
- D
Azure Synapse Analytics
Show answer and explanation
Correct answer: A
Explanation
The Azure Cognitive Services - Language Service is specifically designed for natural language processing workloads. It provides pre-built models for tasks like sentiment analysis, entity recognition, and language understanding, making it the most appropriate choice for this scenario.
- A. Correct.
Azure Cognitive Services - Language Service provides pre-built natural language processing capabilities, such as sentiment analysis, entity recognition, and language understanding, which are ideal for building chatbots and similar applications.
- B. Incorrect.
Azure Data Factory is a data integration service designed for data movement and transformation, but it is not used for natural language processing tasks.
- C. Incorrect.
Azure Machine Learning is a platform for building and deploying custom machine learning models. While it can be used for NLP, it requires significant customization and is not the most efficient choice for pre-built NLP workloads.
- D. Incorrect.
Azure Synapse Analytics is a data analytics service for large-scale data processing and querying, but it does not offer natural language processing capabilities.