AI-900 Question 199
Single answerA company wants to analyze customer feedback from product reviews to identify the main topics customers frequently mention. Which Azure AI service feature would best suit this requirement?
- A
Sentiment analysis
- B
Key phrase extraction
- C
Language detection
- D
Entity recognition
Show answer and explanation
Correct answer: B
Explanation
Key phrase extraction is a feature of Azure AI that is specifically designed to identify the main topics or important phrases from a given text. This makes it the best option for analyzing customer feedback to determine what topics or themes are frequently mentioned.
- A. Incorrect.
Sentiment analysis determines whether the text expresses positive, negative, or neutral sentiment, but it does not extract specific topics or keywords mentioned in the text.
- B. Correct.
Key phrase extraction identifies the most important words or phrases in a piece of text, which makes it ideal for recognizing main topics in customer feedback.
- C. Incorrect.
Language detection determines the language of the text, but it does not analyze or extract meaningful phrases or topics.
- D. Incorrect.
Entity recognition identifies specific entities like names, dates, or locations in the text, but it does not focus on extracting general key phrases or topics.