AI-900 Question 24
Single answerA company wants to implement a solution that can automatically analyze customer feedback written in free-form text and identify the overall sentiment (positive, neutral, or negative). Which Azure AI workload is most suitable for this task?
- A
Speech-to-text
- B
Text Analytics
- C
Computer Vision
- D
Translator
Show answer and explanation
Correct answer: B
Explanation
The Text Analytics service in Azure AI provides natural language processing capabilities, including sentiment analysis, which is specifically designed to analyze text and determine the overall sentiment. This makes it the most suitable workload for the task of analyzing customer feedback sentiment.
- A. Incorrect.
Speech-to-text converts spoken audio into written text, but it does not analyze sentiment in text. This option is not suitable for the described task.
- B. Correct.
Text Analytics is an Azure AI service designed for natural language processing tasks, such as sentiment analysis, key phrase extraction, and named entity recognition. This is the correct solution for analyzing customer feedback sentiment.
- C. Incorrect.
Computer Vision is a service for analyzing and processing visual data, such as images and videos. It is not used for analyzing text or determining sentiment.
- D. Incorrect.
Translator is a service for translating text from one language to another. It does not perform sentiment analysis or text processing beyond translation.