AI-900 Question 66
Select 3An organization is building an AI-powered recommendation system for their e-commerce platform. As part of the solution, they want to ensure transparency to build customer trust. Which of the following considerations should they prioritize?
- A
Provide clear explanations to users on how recommendations are generated.
- B
Ensure the system is designed to operate without any user feedback or input.
- C
Offer users the ability to provide feedback on recommendations and adjust preferences.
- D
Use AI algorithms that are only optimized for accuracy without considering interpretability.
- E
Document the data sources and decision-making process of the AI system.
Show answer and explanation
Correct answers: A, C, E
Explanation
Transparency in AI solutions involves ensuring that users and stakeholders can understand and trust the system. This includes providing clear explanations, involving users in the process, and documenting the system's behavior and data sources. Transparency builds trust and ensures ethical AI practices.
- A. Correct.
Providing clear explanations helps users understand how decisions are made, which is essential for transparency and building trust.
- B. Incorrect.
Designing the system to operate without user feedback or input reduces transparency and user involvement in the AI process, which is not aligned with transparency principles.
- C. Correct.
Allowing users to provide feedback and adjust preferences promotes transparency by involving users in the decision-making process and making the system more adaptable to their needs.
- D. Incorrect.
Focusing solely on accuracy without considering interpretability can hinder transparency, as users may not understand how the AI reaches its conclusions.
- E. Correct.
Documenting data sources and the AI system’s decision-making process is crucial for transparency, as it provides visibility into how the system operates and the data it uses.