NCA-GENL Question 73
Single answerAn e-commerce company wants to leverage a generative AI-powered Large Language Model (LLM) to support decision-making for inventory management. The company has a vast dataset of customer reviews, sales trends, and seasonal promotions. Which approach would most effectively support decision-making in this scenario?
- A
Use the LLM to generate synthetic customer reviews to diversify the dataset for better insights.
- B
Fine-tune the LLM with the company's historical sales data and customer reviews to identify patterns and predict inventory needs.
- C
Rely solely on the LLM's pre-trained knowledge to generate inventory recommendations without additional data input.
- D
Deploy the LLM to create automated email responses for customer inquiries instead of focusing on inventory management.
Show answer and explanation
Correct answer: B
Explanation
Fine-tuning the LLM with the company's historical sales data and customer reviews allows it to provide tailored insights and predictions specific to the e-commerce business. This approach ensures that the model's outputs are relevant and actionable for inventory decision-making. Using pre-trained LLM knowledge alone or focusing on unrelated tasks like email automation would not directly address the company's core objective.
- A. Incorrect.
Generating synthetic customer reviews may add diversity to the dataset, but it does not directly support decision-making for inventory management. It could introduce noise rather than actionable insights.
- B. Correct.
Fine-tuning the LLM with domain-specific data like sales trends and customer reviews allows the model to learn patterns specific to the company, making it suitable for predicting inventory needs and assisting in decision-making.
- C. Incorrect.
Using the LLM's pre-trained knowledge without incorporating company-specific data is unlikely to provide accurate or actionable inventory recommendations, as it lacks context about the company's unique operations and history.
- D. Incorrect.
While automated email responses are a valid use case for LLMs, this does not address the company's goal of improving inventory management and decision-making.