50 Microsoft 365 Certified: Fundamentals Practice Questions: Question Bank 2025

A startup wants employees to access email and files from anywhere, and the company wants Microsoft to manage the underlying infrastructure (patching, uptime, and scaling). Which cloud service model best fits this requirement?

A user wants to store personal work files and share a single document with an external partner using a link that can be revoked later. Which Microsoft 365 service is designed for this scenario?

Your organization wants to hold online meetings where attendees can join from a web browser without installing the full Teams client. Which Microsoft 365 service provides this capability?

An administrator wants to view the health status of Microsoft 365 services and check for active incidents affecting users. Where should the administrator go?

A company wants to prevent employees from sending emails that contain credit card numbers to external recipients. Which Microsoft 365 capability should be used to help meet this requirement?

You need a place to publish department news, policies, and procedures, and you want to manage permissions and version history for documents. Which Microsoft 365 service should you use?

A user reports that they can sign in to Microsoft 365 but are frequently prompted for an additional verification method when accessing resources from an unfamiliar location. What security feature is most likely causing this behavior?

Your organization wants employees to use a single identity to access Microsoft 365 services and thousands of other SaaS applications, and administrators want centralized control of sign-in policies. Which service provides this identity and access management capability?

A company must keep former employee mailboxes and Teams messages for legal reasons, even after the user account is deleted. Which Microsoft 365 feature best supports this requirement?

An organization wants to apply the principle of least privilege by assigning administrators only the permissions needed to manage specific Microsoft 365 workloads (for example, Exchange or SharePoint) rather than giving global admin rights. What should the organization use?

A small business wants users to sign in once to access Microsoft 365 services such as Exchange Online, SharePoint Online, and Teams. Which identity service provides this sign-in capability for Microsoft 365?

A company wants to store and co-author Office documents in a centralized location with version history and sharing controls, primarily for team content. Which Microsoft 365 service best fits this requirement?

You need a Microsoft 365 support option that provides guidance on best practices, proactive service reviews, and direct access to specialized support resources for your organization. Which support offering best matches this need?

A legal team needs to place mailboxes and SharePoint sites on hold so that content is preserved for an investigation, even if users try to delete it. Which Microsoft 365 feature should you use?

A company wants to reduce phishing risk by requiring a second verification method during sign-in to Microsoft 365. Which solution directly addresses this requirement?

An organization wants users to access Microsoft 365 from personally owned phones while ensuring company data can be removed from the apps if a device is lost—without fully managing the entire device. Which approach is most appropriate?

A company wants to prevent employees from accidentally sending credit card numbers in email outside the organization. Which Microsoft 365 capability is designed to detect sensitive info types and enforce rules for blocking or warning users?

A company’s admins report that they can sign in to the Microsoft 365 admin center, but they cannot create new users or change service settings. What is the most likely cause?

A global organization requires that specific Microsoft 365 workloads store data in particular geographic locations to meet regulatory obligations. Which concept should you evaluate to determine where Microsoft stores and processes the organization’s data?

A company wants to automatically apply different compliance requirements to Microsoft 365 content based on its classification (for example, retain financial records longer than general documents) and ensure the same rules apply across Exchange, SharePoint, OneDrive, and Teams. Which solution best meets this requirement?

A small business wants employees to sign in once to access Microsoft 365 services such as Exchange Online, SharePoint Online, and Microsoft Teams. Which identity service provides this single sign-on for Microsoft 365?

A user says they can send email but are not receiving any messages in their mailbox. Other users can receive email normally. As a first troubleshooting step in Microsoft 365, what should you check?

Which Microsoft 365 service is designed to help users store, sync, and share their personal work files across devices?

A company wants to automatically apply a sensitivity label to documents that contain credit card numbers. Which Microsoft Purview capability should they use?

Your organization wants to reduce password-based attacks by requiring a second verification method during sign-in to Microsoft 365. What should you implement?

A company wants to control which devices can access Microsoft 365 data by requiring devices to meet certain criteria (for example, being encrypted and not jailbroken). Which capability should they use?

An organization wants to prevent accidental sharing of confidential files in SharePoint Online and OneDrive by blocking external sharing for a specific site while allowing it for others. Where is this best configured?

A company is evaluating Microsoft 365 subscriptions and wants to ensure users have access to the desktop versions of Office apps (installed locally) rather than only web/mobile versions. What licensing concept should they verify for the chosen plan?

A legal team needs to place a hold so that mailbox items are preserved and cannot be permanently deleted, even if users try to delete them. Which Microsoft 365 feature meets this requirement?

A company wants to understand how Microsoft 365 maintains service availability and what actions Microsoft takes when incidents occur. Where should an administrator go to view ongoing incidents, advisories, and post-incident reports for their tenant?

A small business wants to give employees access to Word, Excel, and PowerPoint on up to five devices per user, and ensure the apps stay updated. Which Microsoft 365 component best meets this requirement?

Your organization wants a company-wide intranet site for news, policies, and department pages, with permissions integrated with Microsoft 365 groups. Which service should you use?

A user reports that emails from an external partner are going to the Junk Email folder. The user wants future messages from that partner to be delivered to the Inbox. What should the user do first?

Which cloud service model provides the greatest customer responsibility for managing the operating system and installed applications?

A company wants to automatically classify and protect documents that contain credit card numbers by applying encryption and a visual marking. Which Microsoft 365 capability is best suited for this requirement?

Your organization wants to reduce the risk of account compromise by requiring a second verification method when users sign in. Which solution provides this capability for Microsoft 365 sign-ins?

A team wants to work on the same Excel file at the same time, see each other's edits, and keep a single shared version. Where should the file be stored to best support this scenario?

A company wants a centralized portal that shows Microsoft 365 service health, lets admins open support requests, and provides recommended actions to improve security. Where should the admin go?

A regulated organization must retain all email messages for at least seven years, even if a user deletes them, and they must be able to search the preserved content for investigations. Which feature best meets this requirement?

An administrator wants to allow users to sign in to Microsoft 365 using their on-premises Active Directory credentials, without managing separate passwords in the cloud. Which approach provides this capability?

A small business wants a quick way for users to reset their own forgotten passwords without calling the help desk. Which capability should you enable?

Your organization wants to provide a single intranet home site where employees can find news, policies, and links to resources. Which Microsoft 365 service is best suited for this?

Which cloud model describes a scenario where multiple customers share the same underlying infrastructure while keeping their data logically separated?

A security team wants to reduce the risk of password-spray attacks by requiring a second factor only when sign-in risk is high or the user is in an unusual location. What should they implement?

A project manager needs a lightweight way to coordinate tasks across multiple people, visualize progress with boards, and track due dates without deploying a full project management solution. Which app best fits this requirement?

You need to ensure a specific set of emails is preserved for legal reasons so that users cannot permanently delete them, even if they try. What Microsoft 365 capability should you use?

An employee accidentally deletes a file from a SharePoint document library and needs it restored. Which feature helps recover the file without restoring the entire site?

Your organization wants to prevent users from sharing credit card numbers in email or Teams messages. Which solution should you implement?

A company wants to enable call queues, auto attendants, and the ability for users to make and receive phone calls using the public telephone network from Microsoft Teams. What should be added to Teams?

Your compliance team wants to run searches across Exchange mailboxes, SharePoint sites, and OneDrive accounts and place results on hold for an investigation. Which Microsoft 365 solution should they use?