Experience Cloud Consultant Practice Exam 2025: Latest Questions

An Experience Cloud site is live, but a new page is not visible to any external users. Internal users can see it in Experience Builder. What is the most likely reason?

A partner community requires users to access opportunities and leads. Which license type is appropriate?

An admin wants external users to sign in using their company’s identity provider (IdP) without creating separate passwords in Salesforce. What should the admin configure?

A team needs to apply the same logo, color palette, and typography across multiple pages in an Experience Cloud site with minimal ongoing maintenance. What is the recommended approach?

A customer portal should allow unauthenticated visitors to search and read public knowledge articles, but viewing case details must require login. How should access be configured?

An organization wants partners to see only records they own and records owned by users below them in a hierarchy. What feature should be used to support this sharing model for external users?

A site uses a custom registration form to create external users. Some users are created successfully but cannot log in, receiving an 'inactive user' message. What is the most likely cause?

A company wants to track how logged-in users navigate through an Experience Cloud site (pages visited and engagement) and report on it in Salesforce. Which approach best meets the requirement with minimal custom development?

A customer community must let authenticated users see and update only their own cases and also see cases for colleagues in the same account. The org wants a scalable model that does not rely on manual sharing. What should the consultant recommend?

An Experience Cloud site must display a list of Salesforce records and allow inline edits, but the organization also needs to enforce field-level security and record-level access for external users without custom Apex. Which solution is the best fit?

An Experience Cloud site is live, but a partner reports they see an "Insufficient Privileges" message when opening a record detail page from a list view. Internal users can access the record. Which is the most likely cause?

A community manager wants to display a consistent banner image across all pages and allow periodic updates without editing each page. Which approach is recommended?

An administrator needs to quickly verify which members are active in an Experience Cloud site and how many users have logged in recently, without building custom reports. Where should they look first?

A company needs an authenticated customer portal for case creation, knowledge search, and a simple branded experience. They want to minimize setup complexity and use standard components. Which template is the best starting point?

A business wants external users to authenticate with their corporate identity provider using SAML, and they also want internal employees to continue using Salesforce login. Which configuration supports this requirement?

A partner community needs access to Opportunities related to their own accounts only. The company also needs to prevent partners from seeing opportunities for other partners under the same parent account. Which sharing design best meets this requirement?

An Experience Cloud site uses CMS content for articles and images. Authors report they can upload content, but it doesn’t appear on the live site until an admin republishes the page. What is the most likely explanation?

A consultant is asked to add a guided form in an Experience Cloud site that creates a Case, attaches uploaded files, and then updates a related custom object record. The business wants a declarative solution. Which approach is recommended?

A company has two Experience Cloud sites: one for customers and one for partners. They want a single external user to access both sites with the same login and appropriate permissions. What is the best practice approach?

An Experience Cloud implementation requires strict data isolation between different partner companies. Each partner has many users, and partners must never see each other’s records even if they share the same parent account. Which architecture most reliably supports this requirement?

A partner community needs to show a list of Accounts that a partner user can access on their Experience Cloud homepage. The list must respect record-level access based on the partner user’s role in the account hierarchy. What is the recommended approach?

A customer wants all Experience Cloud pages to display the corporate header and footer from an external website. The header and footer are maintained by a separate web team and can change without notice. What is the best practice to implement this requirement?

An Experience Cloud site allows self-registration for customers. Some users report that after completing registration, they can log in but can’t see any cases or knowledge articles. An admin confirms the users are created successfully. What is the most likely cause?

A company wants to allow unauthenticated visitors (guest users) to view a subset of Knowledge articles in an Experience Cloud site. The security team requires that no other objects be exposed and that access be limited to published content only. What should the consultant recommend?

A team wants to measure adoption of their Experience Cloud site. They need to understand which pages are most visited and whether users are searching for content but not finding results. Which solution best meets this requirement with standard capabilities?