System Architect Intermediate Practice Exam: Medium Difficulty 2025

A global company has multiple Salesforce orgs due to regional regulatory needs. Executives want enterprise-wide reporting on pipeline and customer engagement while keeping customer PII in-region. What architecture best meets the requirement with minimal data movement?

A service organization uses Omni-Channel and has intermittent spikes where agents report delayed work assignment. The System Architect must identify the most likely architectural limiter and a scalable mitigation. What should they evaluate first?

A company wants to integrate Salesforce with an ERP. Orders are created in Salesforce, then the ERP assigns an official Order Number and may reject an order based on credit checks. Users want near-real-time updates in Salesforce, but the ERP can be unavailable during nightly maintenance. Which integration pattern is the best fit?

Two business units share a single Salesforce org. Each has different record ownership models, page layouts, and automation needs. The System Architect must reduce admin overhead while preventing one unit’s changes from impacting the other. Which approach best supports governance and maintainability?

A customer has 5 million Account records and plans to load 2 million new records from an acquisition. They need matching/merging logic to prevent duplicates, but performance during business hours is critical. Which solution is most appropriate?

A sales team reports that a single Opportunity page load sometimes takes 10+ seconds. The page includes multiple related lists, several Lightning components that call Apex, and a Flow that runs on record load. What should the System Architect recommend first to identify the biggest contributors and guide remediation?

A company is moving from a legacy identity provider to a new enterprise IdP. They need SSO for internal users and also want to allow partner users from multiple external companies to access an Experience Cloud site. Which design best balances security, scalability, and administration?

A regulated customer wants to ensure that changes to key fields on Account and Opportunity are auditable, and they also want to detect anomalous access patterns. They already have standard field history tracking enabled but it’s insufficient for retention and monitoring needs. What should the System Architect recommend?

A program has multiple agile teams delivering to the same Salesforce org. They frequently conflict on metadata changes, and production incidents have increased. The CIO asks for an architectural governance improvement that reduces risk without slowing delivery excessively. What is the best recommendation?

A company has a complex set of sharing requirements: internal roles, a few special teams needing cross-region visibility, and external partner users who must only see records they own plus a limited subset shared by account. Performance has degraded after adding many sharing rules and manual shares. What should the System Architect do to improve scalability?