Salesforce Certified Platform Administrator II Intermediate Practice Exam: Medium Difficulty 2025

A public Experience Cloud site allows unauthenticated users to submit a custom object record (Request__c). An administrator needs to ensure the guest user can create records, but cannot view or edit any existing Request__c records (including ones they created). What is the best configuration to meet this requirement?

A sales operations team needs to ensure users can see Cases related to Accounts they own, but not Cases for Accounts owned by other teams. Account OWD is Private. Case is set to Controlled by Parent. Users should still be able to collaborate on specific Accounts across teams when needed. Which solution best meets the requirement with least ongoing maintenance?

A company wants a custom object Project__c with related Tasks__c. When a Project is deleted, all related Tasks must also be deleted automatically. Additionally, Tasks should not exist without a Project, and Task ownership should follow the Project’s owner. Which relationship type should be used from Tasks__c to Project__c?

An administrator is designing a screen flow to create a Case and related custom child records (Issue_Detail__c). Users report that sometimes duplicate Issue_Detail__c records are created when they click Next multiple times due to network lag. What is the best approach to prevent duplicate child record creation while keeping the flow user-friendly?

Compliance requires that changes to Opportunity Stage and Amount be auditable for 2 years, and auditors need reports showing who changed what and when. Which configuration best meets this requirement with standard platform capabilities?

Marketing users need Leads created from web-to-lead to be routed based on the Lead’s Product Interest picklist. High-value products should go to a queue, while other products should go to specific users. The routing rules must be maintainable by admins without code. What should the administrator use?

A support team wants incoming Cases from Email-to-Case to automatically be categorized and prioritized. If the email subject contains 'outage', set Priority to High and route to the Outage queue. Otherwise, use standard assignment rules. Which solution is most appropriate and maintainable?

An administrator is importing 200,000 Contact records and must avoid creating duplicates based on Email. Some existing Contacts have the same Email across different Accounts, and the business wants to allow duplicates only when a checkbox Allow_Duplicate_Email__c is true. What is the best approach?

A sales manager needs a report showing Opportunities with their Products, grouped by Opportunity Owner, and filtered to Opportunities that have at least one Product in a specific Product Family. What report type and feature should be used?

A company uses a custom object (Vendor__c) referenced by many records. Users complain that the Vendor lookup search results are inconsistent and show too many irrelevant records. The administrator wants the lookup search to prioritize Vendor Name and Vendor Code, and to limit results to Active vendors by default. What should the administrator configure?