50 Salesforce Certified Slack Administrator Practice Questions: Question Bank 2025

A Slack workspace wants to ensure new channels follow a consistent naming convention (for example, team-*, proj-*, and help-*). What is the best way for a Slack administrator to enforce this?

An organization must ensure that only approved people can join its Slack workspace, and that users sign in using the company identity provider. Which approach best meets this requirement?

A Slack admin wants to reduce the risk of users pasting sensitive customer data into public channels. What is the most appropriate first step to help mitigate this risk using Slack administrative controls and best practices?

A user reports they cannot join a private channel even though they can see its name listed. What is the most likely reason?

A company wants to automatically deactivate Slack accounts when employees leave, and automatically create accounts when employees are hired. Which solution best supports this requirement at scale?

A Slack workspace is using Slack Connect to collaborate with vendors. The security team wants to ensure employees can’t accidentally share sensitive internal channels externally. What is the best administrative approach?

A team says they are not receiving important incident updates even though the incident channel is active. Investigation shows the incident updates are posted via a workflow into a channel the team has not joined. What is the most effective fix?

A Slack admin is asked to design a channel strategy for a growing organization with multiple departments and cross-functional projects. Which approach is most aligned with Slack best practices?

After enabling SSO, several users report they can sign in successfully but are immediately prompted to join a different workspace than expected, and their Slack profile shows an unexpected email address. What is the most likely root cause?

A regulated company needs an auditable process ensuring that only approved apps are installed, while still allowing teams to request apps for productivity. Which architecture best meets both governance and agility requirements?

A Slack admin wants new employees to have a consistent onboarding experience with key channels and guidance. Which approach best accomplishes this with minimal ongoing admin effort?

A security team requires that Slack access be protected with an additional verification step beyond passwords. What is the recommended control a Slack admin should enable?

A Slack admin needs to quickly notify everyone in the workspace about an urgent office closure. What is the most appropriate built-in feature to use?

A company uses SSO and wants to ensure that when an employee leaves, their Slack access is removed automatically without relying on manual deactivation. What is the best solution?

Users report they are not receiving notifications from a critical channel even though they are members. The admin confirms the channel exists and is active. What is the most likely cause to check first?

A regulated organization needs to prevent users from installing unapproved third-party Slack apps. Which control best meets this requirement?

A sales team wants a standardized process where posting a specific emoji reaction to a customer request message automatically creates a follow-up task in Salesforce and replies in-thread with the task link. What should the Slack admin recommend?

A company collaborates with multiple external partners and wants to ensure external users can only access specific shared channels, while keeping internal channels private. Which Slack collaboration model best fits?

An organization must meet strict retention requirements and be able to produce message content for legal requests. They also want to minimize the risk of users permanently removing records. Which configuration best supports this?

After enabling SSO, some users can authenticate but are being created as new Slack accounts instead of being linked to their existing accounts. What is the most likely root cause?

A Slack admin wants to ensure that all newly created public channels follow a consistent naming convention (for example, team-*, proj-*). What is the best approach?

A user reports they are not receiving push notifications on mobile for Slack mentions, but desktop notifications are working. Which is the most likely first thing to verify?

A company is offboarding an employee and must immediately prevent access while preserving their messages and files for compliance review. What should the Slack admin do?

A security team wants to reduce the risk of sensitive data being posted publicly. They ask the Slack admin to ensure certain keywords (e.g., customer SSNs) are detected and the security team is alerted when found. What is the best solution in Slack’s ecosystem?

An organization uses an identity provider (IdP) and wants Slack access to be automatically granted and removed based on a user’s employment status in the IdP. What approach best meets this requirement?

A team reports that a workflow built with Workflow Builder is not posting a message into a private channel anymore. It worked previously. Which is the most likely cause?

A Slack admin needs to allow a third-party app for one department, but prevent it from being installed broadly across the workspace by end users. What is the recommended way to control this?

A company is implementing Enterprise Grid with multiple workspaces. They want consistent retention rules and eDiscovery exports managed centrally. Which role or administrative level is primarily responsible for setting these policies across the org?

An org wants to collaborate with multiple external companies using Slack Connect. The security team requires that any external organization must be vetted before employees can approve or initiate shared channels. What configuration best supports this requirement?

A regulated company needs to ensure that messages and files are retained for a set period and that users cannot permanently delete content to bypass retention requirements. What Slack configuration best addresses this?

A Workspace Owner wants to ensure new channels follow a consistent naming convention (e.g., team-*, proj-*, help-*). What is the best way to enforce this in Slack?

A Slack admin needs to quickly determine why an employee cannot access a specific channel. The user says the channel exists but doesn’t appear in their sidebar or search results. What is the most likely reason?

A company wants to reduce the risk of data exposure from public link sharing of files in Slack. Which admin setting best addresses this requirement?

An admin needs to add a group of contractors to Slack for a short project while limiting their visibility into internal conversations. Which approach is the best practice?

A regulated company needs a way to ensure specific keywords (e.g., account numbers) are detected and investigated when posted in Slack. What should the Slack admin implement?

Users report they are not receiving notifications from a workflow that should post a message in a channel when a form is submitted. The workflow run history shows successful runs, but no message appears in the channel. What is the most likely cause?

An organization uses an identity provider (IdP) for centralized access management. They want Slack accounts to be created and deactivated automatically based on HR status changes, with minimal manual admin work. Which solution best fits?

A Slack admin needs to reduce the number of custom apps requesting broad permissions. The goal is to ensure apps only access what they need and can be reviewed centrally. Which governance approach is best?

A company has an Enterprise Grid with multiple workspaces. They need a consistent way to ensure employee profiles (e.g., department, manager, location) stay accurate across all workspaces and can be used for searching and automation. Which design is most appropriate?

Security requires that messages containing sensitive data be automatically removed and preserved for investigation, and that the action be auditable. What solution best meets this requirement in Slack?

A Slack workspace wants new employees to quickly find official company guidance without asking in channels. Which Slack feature best meets this need?

After enabling SSO, an admin wants to reduce the risk of account takeover from reused passwords. What is the best practice for authentication in Slack?

A manager reports they can’t invite external partners into a shared channel, even though they have permission to invite people to channels. What is the most likely reason?

A company wants all incident channels to follow a consistent structure (purpose, roles, links to runbooks) and be created quickly during outages. Which approach is best?

An admin needs to ensure messages containing sensitive keywords are detected and escalated to the security team. What Slack capability best supports this requirement?

A workspace is using SCIM provisioning. HR deactivates an employee in the identity provider, but the user remains active in Slack. What is the best first step to troubleshoot?

A Slack admin wants to restrict who can install apps because unmanaged apps may access message content. Which control should the admin use?

A company wants a daily reminder in a channel that prompts the on-call engineer to acknowledge they are available. The company also wants the responses recorded. What is the best solution using Slack-native tools?

A regulated company must ensure that even Workspace Owners cannot permanently delete messages outside the organization’s retention policy. Which setup best supports this requirement?

Two business units use separate Slack workspaces under the same organization. They want a single set of approved apps and consistent app permission policies across both workspaces. What architecture choice best meets this goal?