CLF-C02 Question 323
Single answerA startup is running a web application on AWS and needs technical support for troubleshooting application errors during business hours. The startup wants to keep costs low but also requires access to AWS support engineers through email. Which AWS Support plan is most suitable for their needs?
- A
AWS Basic Support
- B
AWS Developer Support
- C
AWS Business Support
- D
AWS Enterprise Support
Show answer and explanation
Correct answer: B
Explanation
The AWS Developer Support plan is the most cost-effective option that fulfills the startup's requirements for technical support. It provides access to AWS engineers via email during business hours, which aligns with their operational needs and budget. Other plans like Business or Enterprise Support offer more advanced features but are unnecessary for this scenario.
- A. Incorrect.
AWS Basic Support provides access to customer service, documentation, and access to forums but does not include technical support from AWS engineers.
- B. Correct.
AWS Developer Support is designed for early-stage or smaller-scale customers and provides access to AWS support engineers via email during business hours, making it suitable for the startup's needs.
- C. Incorrect.
AWS Business Support is more comprehensive and includes 24/7 access to AWS support engineers and phone support, but it may be more costly than what the startup requires.
- D. Incorrect.
AWS Enterprise Support is designed for large-scale businesses with mission-critical workloads and offers dedicated support, which is beyond what the startup needs or can afford.