CLF-C02 Question 322
Single answerA startup company is running a production workload on AWS and needs 24/7 access to technical support for production system failures. Additionally, they require guidance on how to architect their applications for performance and reliability. Which AWS Support plan should the company choose?
- A
AWS Basic Support
- B
AWS Developer Support
- C
AWS Business Support
- D
AWS Enterprise Support
Show answer and explanation
Correct answer: C
Explanation
The AWS Business Support plan is the best option for a startup running production workloads that require 24/7 technical support and guidance on architecting their applications. It provides the necessary features without the additional cost and services of AWS Enterprise Support, which may exceed the startup’s needs.
- A. Incorrect.
AWS Basic Support only includes access to customer service, AWS documentation, and forums. It does not provide 24/7 technical support or architectural guidance.
- B. Incorrect.
AWS Developer Support is designed for customers experimenting or in development and includes business-hour technical support but does not provide 24/7 access or guidance on architecting applications.
- C. Correct.
AWS Business Support includes 24/7 access to technical support from Cloud Support Engineers and architectural guidance for performance and reliability, making it suitable for production workloads.
- D. Incorrect.
AWS Enterprise Support offers all the features of AWS Business Support but is designed for organizations with large-scale operations requiring a dedicated Technical Account Manager (TAM) and other advanced services, which may not be necessary for a startup.