CLF-C02 Question 321
Single answerAn organization is running a mission-critical application on AWS and requires proactive monitoring, access to technical account managers (TAMs), and infrastructure event management. Which AWS Support plan is most suitable for their needs?
- A
AWS Basic Support
- B
AWS Developer Support
- C
AWS Business Support
- D
AWS Enterprise Support
Show answer and explanation
Correct answer: D
Explanation
AWS Enterprise Support is designed for large-scale and mission-critical workloads, offering features such as a dedicated TAM, infrastructure event management, and proactive monitoring. These capabilities make it the ideal choice for organizations requiring the highest level of support for their critical applications.
- A. Incorrect.
AWS Basic Support only offers access to account and billing support, as well as AWS documentation and forums. It does not provide proactive monitoring or TAMs.
- B. Incorrect.
AWS Developer Support is designed for users experimenting or testing in AWS. It includes technical support for development use cases but does not include a TAM or proactive monitoring.
- C. Incorrect.
AWS Business Support provides 24/7 access to Cloud Support Engineers and guidance for production workloads but does not include the comprehensive features like infrastructure event management or a dedicated TAM.
- D. Correct.
AWS Enterprise Support is the only plan that includes proactive monitoring, access to a Technical Account Manager (TAM), and infrastructure event management, making it the most suitable choice for mission-critical applications.