100-140 Question 288
Single answerA user contacts you because they are unable to send files using AirDrop from their MacBook to their iPhone. Both devices are connected to the same Wi-Fi network, and Bluetooth is enabled on both. What is the most likely issue preventing AirDrop from working?
- A
The iPhone is in 'Do Not Disturb' mode.
- B
The MacBook and iPhone are not signed into the same Apple ID.
- C
AirDrop settings on the iPhone are set to 'Contacts Only,' and the MacBook's Apple ID is not in the iPhone's contact list.
- D
The devices are not connected to the same Wi-Fi network.
Show answer and explanation
Correct answer: C
Explanation
AirDrop allows file sharing between Apple devices using Bluetooth and peer-to-peer Wi-Fi. When set to 'Contacts Only,' the receiving device will only accept files from devices whose Apple ID is saved in its contacts. Since the devices in this scenario meet all other requirements (Bluetooth enabled, proximity, etc.), the issue is most likely due to the AirDrop settings on the iPhone.
- A. Incorrect.
AirDrop can still function even if 'Do Not Disturb' mode is enabled, as long as both devices meet the other required conditions for AirDrop.
- B. Incorrect.
AirDrop does not require devices to be signed into the same Apple ID. It works based on proximity and device settings, not account synchronization.
- C. Correct.
If AirDrop is set to 'Contacts Only' on the receiving device, the sending device's Apple ID must be in the recipient's contact list. Otherwise, the devices will not detect each other.
- D. Incorrect.
AirDrop does not rely on the devices being on the same Wi-Fi network; it uses Bluetooth for discovery and peer-to-peer Wi-Fi for data transfer.