100-140 Question 287
Select 3A user reports that a website is not loading correctly and displays outdated information. You suspect the issue is related to the browser cache. Which steps should you take to clear the browser cache in Google Chrome?
- A
Open the Chrome menu, navigate to 'Settings,' select 'Privacy and security,' and click 'Clear browsing data.'
- B
Select the time range to 'All time' and check the 'Cached images and files' option before clicking 'Clear data.'
- C
Right-click on the website's tab in Chrome and select 'Clear cache for this site.'
- D
Press Ctrl+Shift+Delete (or Command+Shift+Delete on Mac) to open the 'Clear browsing data' menu directly.
- E
Restart the computer to automatically clear the browser cache.
Show answer and explanation
Correct answers: A, B, D
Explanation
Clearing the browser cache is a common troubleshooting step when websites fail to load properly or display outdated information. In Google Chrome, users can access the 'Clear browsing data' menu through the settings or use the shortcut Ctrl+Shift+Delete (Command+Shift+Delete on Mac). It is important to select the correct time range and ensure 'Cached images and files' is checked to resolve caching issues effectively. Restarting the computer does not clear the browser cache, and there is no option to clear cache specifically by right-clicking on a site's tab.
- A. Correct.
Correct: This is the standard procedure to access the settings menu for clearing cached data in Google Chrome.
- B. Correct.
Correct: Selecting the appropriate time range and ensuring 'Cached images and files' is checked is necessary to clear the cache effectively.
- C. Incorrect.
Incorrect: There is no option to clear the cache for a specific site by right-clicking on the tab in Chrome. This is not a valid step.
- D. Correct.
Correct: Using the keyboard shortcut Ctrl+Shift+Delete (or Command+Shift+Delete on Mac) is a faster method to access the 'Clear browsing data' menu.
- E. Incorrect.
Incorrect: Restarting the computer does not clear the browser cache. Cache must be cleared manually through the browser settings or shortcut.